Associate Solutions Architect

Summary

Join Bloomreach as an Associate Solutions Architect and become a key player in our global pre-sales team. You will lead solution design for the Bloomreach Discovery platform, serve as a subject matter expert, and collaborate with customers and internal teams. This role requires strong technical skills, pre-sales experience, and excellent communication abilities. You will work closely with the sales team to drive value for customers, ensuring successful engagements from pre-sales to implementation. Bloomreach offers a competitive salary, comprehensive benefits, and a flexible remote-first work environment. We prioritize employee well-being and provide opportunities for professional development.

Requirements

• Have a BS in Information Systems / Computer Science or an equivalent degree
• Have 2+ years of technical pre-sales experience (Commerce, Enterprise Search, CMS, eCommerce, or related solutions) and can effectively manage a technical sales process with minimal oversight
• Have 2+ years of experience in technical roles (software engineering, development, solution engineering) working in complex IT environments
• Experience with modern Javascript frameworks is a must (React, Angular, Vue, etc)
• Experience with search appliances/platforms and merchandising tools is a must
• Understand merchandising workflows, site analytics, data hierarchies, data transformation techniques, and service-based architectures
• Possess strong presentation and communication skills and is comfortable speaking to both business and technical audiences
• Be able to articulate the value of implementation tools that enable personalized online experiences
• Be detail-oriented with strong technical problem-solving and debugging skills
• Be a self-starter who can multitask effectively and is committed to upholding high standards in the execution of the sales process, including RFP submissions, discovery, and delivery

Responsibilities

• Lead the solution design and key design decisions for the Bloomreach Discovery (Search & Merchandising) platform, ensuring the full scope of implementation is met
• Serve as a subject matter expert for the Bloomreach Discovery platform, catering to both technical and business audiences
• Evaluate technical complexities and identify custom features, collaborating with internal stakeholders to deliver optimal solutions for customers
• Engage directly with prospects and customers to ensure technical design decisions align with functional and business requirements
• Draft and finalize comprehensive statements of work (SOW) independently
• Plan and execute the delivery of pre-sale POCs for prospects and customers, including data transformation and UI customization/integration
• Rapidly develop a deep understanding of Bloomreach products, ensuring you can effectively communicate their value and application to customer needs
• Contribute to improving internal processes for requirements gathering and scoping

Preferred Qualifications

• Experience with Linux, AWS, and GCP is a plus
• Experience with network performance, web services, and SEO is a plus
• Basic understanding of Machine Learning, AI, and SEO concepts is beneficial

Benefits

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution
• Flexible working hours to accommodate your working style
• Work remote-first with several Bloomreach Hubs available across three continents
• We organize company events to experience the global spirit of the company and get excited about what's ahead
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc)
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges
• Subscription to Calm - sleep and meditation app
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones
• We facilitate sports, yoga, and meditation opportunities for each other
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location
• Everyone gets to participate in the company's success through the company performance bonus
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts
• We reward & celebrate work anniversaries -- Bloomversaries!