Associate Staff Consultant

Summary

Join our Digital Product Engineering company as we scale globally! We build inspiring digital products and services. This role focuses on eliciting, analyzing, and documenting detailed requirements for teller functions in a new system. You will translate business needs into technical specifications, collaborate with stakeholders, and perform gap analysis. Facilitating workshops and ensuring clear communication of requirements are key responsibilities. A financial transaction background and strong understanding of financial transaction flows are essential.

Requirements

• Financial transaction background required
• Strong understanding of the end-to-end flow of financial transactions
• Proficient in Business Processes, Documentation, Requirements Analysis & Elicitation, Domain Knowledge, Analytical Thinking, Complex Problem-Solving, Digital Product Engineering, Presentation & Storytelling, Requirement Management, User Experience, and Agile frameworks (Kanban, LeSS, SAFe, Scrum Product Owner)
• Strong Operational Skills including Autonomous Task Delivery, Client Interaction, Effort Estimation, Flexibility, Interpersonal Communication, Pre-sales Support, Proactive Contribution, Process Adherence, Risk Management, Task Delivery, and Reporting

Responsibilities

• Elicit, analyze, and gather detailed requirements related to teller functions for the new system
• Document and maintain comprehensive records of current (as-is) and future (to-be) process flows, including associated business rules
• Translate business requirements into technical specifications and ensure alignment between business stakeholders and technical teams
• Collaborate with stakeholders to define business needs, objectives, and success criteria
• Perform gap analysis to identify improvement areas and propose effective solutions
• Facilitate requirement-gathering workshops, meetings, and solution validation sessions
• Ensure all requirements are clearly documented, communicated, understood, and approved by relevant stakeholders

Preferred Qualifications

Banking experience preferred