Atlassian Administrator

Summary

Join T-Rex as an Atlassian Administrator to support the Defense Health Agency's modernization of its electronic health record system. You will administer, configure, and maintain Atlassian products (Jira, Jira Service Management, and Confluence). Responsibilities include managing Jira instances, configuring workflows, developing custom scripts, providing technical support, conducting user training, and integrating Atlassian products with other systems. The ideal candidate possesses 5+ years of experience, a Security+ Certification, and strong problem-solving skills. A Bachelor's degree in a related field and Agile methodology experience are preferred. T-Rex offers competitive salaries, performance bonuses, training and educational reimbursement, a 401(k) plan, and Cigna healthcare benefits.

Requirements

• 5+ years of professional experience
• Current Security+ Certification
• The ideal candidate will bring expertise in strong problem-solving abilities, and proficiency in configuring, customizing, and integrating Atlassian products to optimize business processes
• Ability to work independently as well as part of a larger team
• Strong written and verbal communication skills

Responsibilities

• Administer, configure, and maintain Atlassian products (Jira, Jira Service Management, and Confluence) to support our business processes and ensure the smooth operation of these tools serving key stakeholders
• Manage and maintain Jira, Jira Service Management (JSM), and Confluence instances
• Configure and customize workflows, fields, screens, permissions, and notifications
• Develop and maintain custom scripts and plugins to enhance functionality
• Provide technical support to end-users, troubleshoot issues, and resolve them promptly
• Conduct training sessions for new users and create documentation for best practices and procedures
• Integrate Jira, JSM, and Confluence with other tools and systems used within the organization
• Automate repetitive tasks and processes using Jira Automation, REST APIs, and other relevant
• Monitor system performance, identify bottlenecks, and implement solutions to optimize performance
• Regularly review and clean up unused or outdated configurations and data
• Ensure the security and integrity of Jira, JSM, and Confluence data
• Implement and enforce access controls, security policies, and compliance requirements
• Plan and execute system upgrades, patches, and maintenance activities
• Stay updated with the latest features and capabilities of Atlassian products and assess their applicability to the organization

Preferred Qualifications

• Bachelor’s Degree preferred in Information Technology, Computer Science, Engineering or another similar discipline
• Experience with Agile methodologies

Benefits

• Competitive salaries
• Performance bonuses
• Training and educational reimbursement
• Transamerica 401(k)
• Cigna healthcare benefits
• PTO available to use immediately upon joining (prorated based on start date)
• Paid parental leave
• Individual and family health, vision, and dental benefits
• Annual budget for training, professional development and tuition reimbursement
• A 401(k) plan with company match fully vested after 60 days of employment