Remote Warranty Administrator

Summary

Join Automotive Warranty Network, Inc., the largest auto warranty claims management company, as an Audi Warranty Administrator. This full-time position offers the potential for remote work and focuses solely on warranty administration for our Audi dealerships. Prior automotive dealer experience managing warranty claims is required, along with excellent customer service skills and knowledge of DMS software and warranty accounting processes. The role involves reviewing claims, utilizing proprietary software, booking and closing claims, and maintaining accurate records. Competitive compensation, including a guaranteed salary during the probationary period and commission thereafter, is offered, along with comprehensive benefits such as free health, dental, and vision insurance, and a 401k match.

Requirements

• Previously held position as a Warranty Admin in a franchised Automotive Dealer
• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

Responsibilities

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
• Book claims
• Close claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

Benefits

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $45k-$65k per year
• Work remotely in the U.S. or at our Greenwood Village, CO office if close enough