Remote Warranty Administrator

Summary

Join Automotive Warranty Network, Inc., the largest auto warranty claims management company, as a Warranty Administrator. This remote, full-time position requires at least 3 years of automotive dealer warranty administration experience. You will manage warranty claims, ensuring compliance with manufacturer policies and procedures. The role involves utilizing proprietary software, booking and coding claims, submitting them for payment, and maintaining accurate accounting. Excellent customer service and the ability to motivate others are crucial. Competitive compensation includes a guaranteed salary for the first 90 days, followed by commission, plus benefits like free health, dental, and vision insurance, a 401k match, and an internet stipend.

Requirements

• Previously held position as a Warranty Administrator in a franchised Automotive Dealer
• Minimum 3 years experience required
• Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance
• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

Responsibilities

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in dealer compliance issue
• Book claims
• Code claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

Benefits

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $100 per month Internet Stipend after 90 days
• $45k-$65k+ per year