Backoffice Specialist

Summary

Join Fever, a leading tech platform for culture and live entertainment, and become a key member of the Sales Operations team. Manage the internal Back Office system, create and manage plans entering the platform, and perform weekly database checks. Coordinate with various teams for marketplace configuration changes, maintain API integrations, and keep marketplace content updated. Attend weekly departmental meetings. This role requires a fast learner with strong multitasking and problem-solving skills, excellent communication, fluency in English and Spanish, and 2+ years of experience in a similar role. Fever offers an attractive compensation package, including a base salary and bonus potential, a 40% discount on Fever events, health insurance, a home-office friendly environment, and opportunities for professional growth.

Requirements

• Fast learner and good information retention with good multitasking skills
• Ability to work under pressure, and manage high demand peaks
• Good social skills and management of interpersonal relationships (daily communication with all departments of the company)
• High level of English and Spanish
• +2 years in similar roles
• Decisive person, ability to react quickly and problem management
• Fluency and good management of Microsoft Office, and in general with the different software tools

Responsibilities

• Management of our internal Back Office system
• Creation and management of all the plans that enter our platform
• Weekly control of database queries to ensure the correct performance of our plans
• Coordination with the different teams to carry out necessary changes in the marketplace configuration and their experiences
• Maintenance and management of integration by APIs
• Monitor and keep updated the content of the Fever marketplace
• Attend weekly meetings with the different departments

Benefits

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Health insurance
• Home-office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!