Behavioral Health Provider

Summary

Join Mantra Health as a PRN Behavioral Health Provider and make a real difference in the lives of college students. You will provide immediate support and crisis intervention via our ConnectNow service, utilizing active listening and solution-focused approaches. Responsibilities include conducting risk assessments, de-escalating crises, developing safety plans, and making referrals to appropriate resources. This PRN position requires a Master's degree in a related field, 1+ years of telehealth or call center experience, and training in crisis intervention. The ideal candidate will possess excellent judgment, work well under pressure, and have schedule flexibility to cover evenings and weekends. Mantra Health offers a competitive salary and benefits package, along with opportunities for professional growth within a mission-driven organization.

Requirements

• A Master’s degree in psychology, social work, or a related field
• 1+ years experience practicing telehealth, crisis management, or in a call center environment
• Training and experience in assessment, crisis intervention, and treatment planning
• Ability to learn, maintain and demonstrate mastery of clinical policy, call handling, and operational protocols
• Proven ability to work well under pressure while maintaining professionalism and maturity
• Ability to exercise excellent independent judgment with minimal direct supervision
• Eagerness for professional and personal growth opportunities
• Schedule flexibility with openness to work a non-traditional schedule that may include evenings and/or weekends

Responsibilities

• Provide warm, empathetic responses to incoming calls from students needing support or who may be in crisis
• Complete risk assessments and de-escalate crisis intensity to prevent self-harm or harm to others
• Collaborate with students to develop a plan for safety and recommend next steps
• Support students seeking ongoing care via external referrals, referrals to Mantra Care or available campus resources
• Initiate follow-up calls to check on client welfare and encourage service linkage
• Maintain clinical documentation, ensuring detailed and accurate logging of user sessions

Preferred Qualifications

• Hold an independent, unrestricted licensure to practice counseling and/or psychotherapy (state equivalent of LCSW, LPC, LMFT, Licensed Psychologist etc.)
• 2+ years of experience practicing mental health counseling and psychotherapy
• Ability and interest in picking up extra shifts as needed to cover team member’s PTO

Benefits

Competitive salary and benefits package, with the chance to make a meaningful impact on the lives of young adults