Bilingual Carrier Sales Representative

Summary

Join Zelh, a fast-growing outsourcing company, as a Carrier Sales Representative! This role focuses on managing carrier relationships, negotiating freight rates, and coordinating transportation logistics for reefer freight, primarily for Mexico cross-border shipments from Texas. You will handle high-volume outbound and inbound calls, ensuring efficient load coverage and resolving transit issues. Excellent communication (Spanish and English fluency required), organizational skills, and logistics experience are essential. This remote position offers a competitive salary, paid time off, team-building events, and potential for career growth into an Account Management role.

Requirements

• 1-2 years' proven experience working in a Carrier Sales role or a logistics/brokerage similar role
• Reefer experience is a MUST (95% of the freight is reefer out of Texas, mostly Mexico cross-border)
• Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email
• Fluent Spanish and English (both written and spoken) – required for effective communication with Spanish-speaking clients and international teams
• Strong understanding of transportation regulations and logistics procedures
• Excellent organizational and time management skills
• Proficient in Microsoft Office and logistics software
• Exceptional communication and interpersonal abilities
• Ability to multitask and prioritize tasks effectively
• Problem-solving skills and attention to detail

Responsibilities

• Conduct high-volume outbound calls to carriers nationwide to secure capacity for freight transportation
• Handle incoming calls from carriers interested in hauling freight and provide them with necessary information
• Sell shipments over the phone to carriers who meet the company's strict requirements, ensuring that all loads are covered efficiently
• Act as a point of contact for carriers and internal teams to resolve any issues that occur during transit, such as delays, route changes, or damages
• Maintain regular communication with the customer sales team, providing them with tracking updates and keeping them informed about the status of their customers' shipments
• Ensure accurate documentation of all communications and transactions related to load coverage and shipment management

Benefits

• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team
• Remote eligibility