Senior Field Sales Engineer

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, as a Field Sales Engineer and help modernize essential industries using cutting-edge IoT solutions. You will contribute to a cleaner, more efficient, and productive supply chain by improving safety, reducing emissions, and connecting operations. This remote position, open to Canadian candidates near major metropolitan areas, requires expertise in IoT hardware, data management, cloud infrastructure, and API integrations. You will become a Samsara product expert, articulate solutions to prospects, deliver work products to close deals, and act as a liaison between product and sales teams. The role demands strong technical skills, customer relationship building, and a collaborative team spirit.

Requirements

• Bachelors’ of Science degree from a 4 year accredited university
• 5 years experience working with customers in a pre-sales, customer success, or customer/product support capacity
• Possess the attitude and aptitude for continuous growth and development
• Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
• Ability to explain complex technical concepts to non-technical audiences
• Previous experience managing hardware and/or software product evaluations
• Basic understanding of electronics and electrical systems
• Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems
• Willingness with frequent business travel domestically and occasional international travel as required
• Currently residing near a major metropolitan area in Canada

Responsibilities

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
• Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry
• Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc
• Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans
• Write sample proof-of-concept scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use
• Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• 8+ years enterprise experience working with customers in a pre-sales environment
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Skilled in the art of identifying customer value - identifying on delivering what is most important to the customer and tuning out the noise
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
• Consistent track record of success selling complex technical solutions through strategic sales cycles
• Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
• Work experience building solutions leveraging open API’s
• Bilingual Fluency in English & French-Canadian

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund