Bilingual New Patient Care Coordinator

Summary

Join MedVA's dynamic team as a Bilingual New Patient Care Coordinator! This independent contractor role focuses on facilitating new patient onboarding, managing referrals, and ensuring excellent communication. You will handle inquiries, schedule appointments, and provide information on services. Collaboration with healthcare providers and staff is key. Strong organizational skills, attention to detail, and fluency in English and Spanish are essential. The position offers remote work and competitive pay, along with a retirement savings plan and quality training. Note that this is an independent contractor position and does not include benefits like health insurance.

Requirements

• Fluency in English and Spanish is required
• Previous experience in a patient care coordination role or similar position in the healthcare industry
• Strong knowledge of healthcare processes, referrals, and insurance verification
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to handle multiple tasks and prioritize effectively
• Proficiency in using electronic medical record (EMR) systems and other office software
• Ability to work independently and as part of a team
• Experienced in providing customer service in a healthcare setting

Responsibilities

• Coordinate the new patient referral process, including managing paperwork and documentation
• Facilitate communication between new patients, referring providers, and specialist offices
• Assist with scheduling patient appointments and follow-up visits
• Provide information on services and resources available to new patients
• Translate and interpret documentation to ensure clear understanding for patients and providers in both English and Spanish
• Maintain accurate and organized records of referrals and patient interactions
• Assist patients with inquiries and concerns related to the referral process
• Collaborate with healthcare providers and administrative staff to ensure smooth patient transitions

Preferred Qualifications

• Comfortable working remotely and providing your own equipment
• Permanent work from home set up

Benefits

• Competitive Hourly rate
• Retirement savings plan
• Quality Training