Summary
Join Spring Health as a Billing and Coding Specialist and contribute to our mission of eliminating barriers to mental healthcare. This full-time, fully remote position involves entering billing information, submitting invoices, and ensuring accurate medical coding (CPT, ICD-10, HCPCS). You will be responsible for reviewing provider notes, identifying documentation deficiencies, and resolving coding discrepancies. Success in this role requires applying up-to-date coding guidelines, maintaining high accuracy, and collaborating effectively with team members. Spring Health offers a competitive salary and a comprehensive benefits package.
Requirements
- Certification from the American Academy of Professional Coders (AAPC)
- > 2 years of experience as a medical billing and coding specialist
- Knowledge of Codes like CPT, ICD-10, and HCPCS
- Knowledge of medical terminology and basic math
- Strong written and verbal communication skills with a patient-centric tone
- Hyper-organized and attentive to all angles of a given problem
- Creative and analytical thinking
- Maintaining a positive, empathetic, and professional attitude toward members at all times
- Interpersonal and customer service skills
- Responding promptly to member inquiries
- Demonstrates adaptability to frequent process updates and changes
Responsibilities
- Enter billing information and submit invoices
- Properly code medical services and diagnoses (CPT and diagnosis codes) based on provider notes, including analyzing chart notes and identifying documentation deficiencies
- Serve as a resource and subject matter expert with coding
- Provide billing support by reviewing, researching, investigating, re-submitting, re-processing, and adjusting claims
- Own ad hoc operational projects as needed by the Billing Manager
Preferred Qualifications
Experience with Google Sheets
Benefits
- Health, Dental, Vision benefits start on your first day. Dependents also receive access to One Medical accounts. HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
- Employer sponsored 401(k) match of up to 2% for retirement planning
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- Competitive paid time off policies including vacation, sick leave and company holidays
- Parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation
- Access to Noom, a weight management program
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
- Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
- Up to $1,000 Professional Development Reimbursement a year
- $200 per year donation matching to support your favorite causes