Medical Coding Specialist

Summary

Join Headway's Clinical Operations team as a Medical Coding Specialist and contribute to building a new, accessible mental healthcare system. You will audit behavioral health documentation and coding, provide feedback to providers, serve as a subject matter expert on coding, contribute to provider education, and collaborate with cross-functional partners. This role requires a CPC certification and 2+ years of experience in outpatient or professional services coding, ideally within behavioral health. You will work closely with providers to improve documentation quality and stay current with evolving coding guidelines. Headway offers a competitive salary and benefits package, including equity compensation, health and wellness benefits, retirement savings, and meaningful ownership opportunities. The company is committed to diversity and inclusion and offers remote work options.

Requirements

• Have a CPC certification (required) and 2+ years of experience in outpatient or professional services coding, ideally within behavioral health
• Possess a strong grasp of ICD-10, CPT, and HCPCS coding systems and their documentation requirements
• Communicate clearly and empathetically, especially when educating providers or discussing sensitive feedback
• Bring a high level of attention to detail and comfort working independently in a fast-paced, digital environment
• Are tech-savvy: you can navigate Google Workspace, Zoom, and EMR platforms—or you’re excited to learn
• Are energized by working cross-functionally and driving quality at scale in a tech-forward setting

Responsibilities

• Audit behavioral health documentation and coding (ICD-10-CM and CPT) for accuracy, compliance, and completeness
• Deliver actionable feedback to providers through 1:1 remediation meetings and scheduled Coding Office Hours
• Serve as a subject matter expert by answering coding-related questions and supporting internal QA calibration processes
• Contribute to provider education efforts, including drafting content, identifying documentation gaps, and advising on clinical documentation standards
• Provide insights on coding trends, identify risk areas, and recommend improvements to tooling, product, and training
• Collaborate with cross-functional partners on initiatives like Clinical Annotation Tool (CAT) enhancements and billing code guardrails
• Stay current with evolving coding guidelines, payer rules, and industry standards through continuing education and independent learning

Preferred Qualifications

Hold a CPMA certification (nice to have) or have strong auditing experience

Benefits

• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development