Billing Intern

Summary

Join our Billing team for a six-month internship as a detail-oriented individual to support billing processes and develop skills in billing and financial operations.

Requirements

• Education: You are currently pursuing a Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field
• Experience: Basic understanding of billing and invoicing processes is a plus. Tech industry exposure is preferred, but not a necessity
• Communication Skills: As we are a highly international team & company, we need someone with good verbal and written communication skills in English. Additional proficiency in French is preferred, but not a necessity
• Technical Skills: You are familiar with Microsoft Excel and other MS Office applications
• Analytical Skills: You have strong analytical and problem-solving abilities. You have an analytical mind and the ability to deal with numbers and to process financial information
• Team Player: You enjoy working effectively in a team environment and collaborate with colleagues across different departments
• Adaptability: You are comfortable working in a fast-paced, dynamic environment. You have the ability to manage and prioritise between multiple tasks and meet deadlines

Responsibilities

• Reconcile Billing Data: Regularly review and reconcile billing data to detect discrepancies and errors. Collaborate with relevant departments to resolve any billing issue promptly
• Customer Support and Communication: Act as the main point of contact for customer inquiries related to billing, providing clear and timely communication and resolving issues effectively
• Cross-Functional Collaboration: Work closely with sales, customer success, and finance teams to ensure billing accuracy and customer satisfaction. Collaborate with IT to optimize and enhance automated billing workflow
• Overdue Monitoring: Monitor customer accounts for overdue payments, send reminders, and escalate unresolved issues