Billing Lead

Summary

Join Linnworks as an Implementation Project Manager and become part of a talented team delivering a world-class onboarding program for new customers. This dynamic role requires strategic thinking, testing, and iteration to achieve success. You will lead accounting preparations, reconcile balance sheet accounts, and perform revenue analysis. Exceptional customer service and timely responses to queries are crucial. Collaboration with internal and external teams is essential for efficient accounts receivable management. The role also involves process documentation, assisting with ad-hoc tasks, and providing audit support. This position offers a fantastic team culture, remote and flexible work options, and various benefits.

Requirements

• 2-4 years experience focused on accounts receivables and revenue recognition
• Strong analytical and problem-solving skills, particularly using MS Excel (lookups, Sumifs, Pivot tables etc)

Responsibilities

• Lead accounting preparations and operations related to global accounts receivables, deferred revenue and revenue, ensuring customer subscriptions are raised in line with the customer order form
• Reconcile balance sheet accounts with appropriate supporting documentation
• Raise direct debit payments and assist the Senior Accountant in resolving any queries regarding customer receipts
• Perform detailed analysis of global revenue on a monthly basis to ascertain and document the reason for any fluctuations
• Review the accounts receivables aging weekly to identify customers with a growing accounts receivable balance, and to identify and resolve discrepancies
• Maintain the customer data in Netsuite to ensure accuracy in regards to the customer details and customer status
• Provide exceptional customer service and respond to internal and external customer queries in a timely manner whether by phone, email, tickets, or slack
• Work with our customer service team and third party debt collector vendors to ensure accounts receivables are collected on time, suspending customer accounts where necessary
• Communicate customer payments and status to determine commission payments
• Assist in the documentation of financial processes and procedures
• Assist the wider Finance & Accounting team with other ad hoc tasks, automation and systems transformation projects, analysis and reporting, as required
• Deal with financial paperwork, filings, and provide audit support

Preferred Qualifications

• Netsuite experience
• Knowledge of other systems including Salesforce
• Experience in an international SaaS business, and across multiple currencies
• Accounting qualification

Benefits

• Fantastic team culture based on trust and belonging
• Remote + flexible working
• Laptop & a work-from-home budget – Get a personal budget of £500 to set up your home office
• Private Medical Insurance with Aviva, including Dental & Optical
• Group Life Insurance & access to Yulife Wellbeing & Rewards
• Mental well-being support - Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace
• EAP confidential benefit with access to 24/7 compassionate guidance & expert advice
• 25 days holiday + bank holidays
• Training, support, and personal development