Senior Product Manager

Summary

Join Tia, a healthcare company revolutionizing women's healthcare, as a Senior Product Manager of Revenue. You will play a pivotal role in optimizing and scaling revenue processes and products, focusing on improving key operational and financial touchpoints. This high-impact role requires collaboration with cross-functional teams, including design, engineering, operations, finance, marketing, and analytics. You will own initiatives to enhance efficiency, reduce friction, and drive revenue performance. The ideal candidate possesses strong product management experience in healthcare, a deep understanding of revenue cycle management, and proven abilities in building internal tools and user-facing experiences. This position offers a competitive salary and a comprehensive benefits package.

Requirements

• 4+ years of experience in product management, preferably in healthcare
• Strong understanding of revenue cycle management and billing systems
• Proven track record of building internal tools for operations teams and user-facing experiences for end customers
• Analytics -- proficient in use of excel / google sheets, SQL, familiarity with Amplitude
• Familiarity with Figma and other design/UX tools; ability to collaborate closely with design teams on user experience improvements
• Rigorously aligns work with company-goals and business performance, with a strong aptitude for prioritization
• Proven ability to collaborate across teams (engineering, design, marketing, data) to drive results with or without direct authority
• Exceptional communication skills, with the ability to influence cross-functional teams and stakeholders
• Ability to thrive in a fast-paced, high-growth environment where prioritization, adaptability, and scrappiness are key
• Comfort with ambiguity and evolving priorities, with the ability to pivot strategies and plans quickly as market conditions or user needs change
• Ability to clearly articulate vision, strategy, and growth opportunities to both technical and non-technical stakeholders, ensuring alignment and buy-in across the organization
• Strong understanding of the product management lifecycle within high-growth, consumer-centric environments, with the ability to identify growth levers at different stages
• Ability to self-serve data analysis (via queries and analytics tools) to drive product strategy and impact business outcomes

Responsibilities

• Lead Product Strategy: Develop a comprehensive product vision and roadmap for revenue - which includes revenue cycle management (insurance verification, billing, subscriptions), and appointment supply/demand. Align these initiatives with Tia's strategic goals
• Own the Domain: Take full ownership of the product lifecycle, from discovery to delivery to iteration, for experiences impacting patients, admin teams, and internal operations
• Build for Scale: Design and enhance internal tools and workflows for care coordination, billing, and revenue operations teams to improve efficiency and reduce friction
• Evaluate Build vs. Buy : Make strategic decisions about when to leverage existing solutions and when to invest in custom development that drives innovative experiences
• Enhance Patient Experience: Improve transparency, trust, and ease in patient-facing billing, subscriptions, and appointment booking experiences
• Drive Collaboration: Work closely with engineering, design, clinical, and operations teams to deliver impactful solutions that meet user needs and business goals
• Analyze & Optimize: Use data to measure performance, identify areas for improvement, and iterate quickly. Leverage insights to balance the needs of Tia’s internal and external users

Benefits

• Unlimited vacation
• Free Tia membership
• Competitive stock option package
• $300 one-time WFH stipend
• $50/month phone and internet reimbursement
• Medical, dental, and vision benefits
• 401k program (no matching at this time)
• Top of the line 13" Macbook Pro
• Travel stipend for team off-sites