Remote Blockchain Application Support Engineer

Summary

The job is for a Software Engineer focused on blockchain applications and infrastructure at Crypto.com. Responsibilities include ensuring application uptime, troubleshooting issues, coordinating DR testing, and maintaining blockchain infrastructure. Requirements include a degree in Computer Science or related field, knowledge of blockchain and programming languages, past job experiences, attention to detail, analytical mindset, and proficient written communication skills in English.

Requirements

• Degree in Computer Science or Engineering or Information Technology or similar discipline
• Knowledge in blockchain and programming languages such as Rust or JavaScript or Node.js or Golang
• Past job experiences in supporting applications
• Attention to detail with an analytical mindset
• Comfortable with analyzing logs and possess a keen eye for anomalies and inconsistencies
• Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
• Experience in deploying in various cloud (Azure, Google, Amazon)
• Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
• Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
• Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)
• Experience in developing and deploying infrastructure as code (Kubernetes, Terraform, Docker, Ansible, etc)
• Understand blockchain concepts and familiar with at least one or more blockchains is a plus
• Proficient written communication skill in English

Responsibilities

• Ensure the application is running at all times in Production
• Manage other non-production environments such as pre-production/staging
• Strong understanding of application features and all supported blockchains
• Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments
• Apply fixes, improvements or optimization on the applications and infrastructure
• Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses
• Monitor, troubleshoot and triage application alerts and issues
• Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed
• Continuously improve on monitoring tools and processes
• Coordinate DR testing and audit
• Maintain and support blockchain infrastructure

Benefits

• Competitive salary
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope
• Work Perks: crypto.com visa card provided upon joining