Broker Review Officer

Summary

Join ConnectOS, a top-rated Philippines employer and a Great Place to Work-certified company, and work as an AU Mortgage specialist. This role requires a Bachelor’s Degree, 1-2 years of AU Mortgage experience, and excellent English communication skills. Responsibilities include ensuring compliance with regulations, reviewing loan submissions, maintaining accurate records, and providing exceptional customer service. The position offers a competitive salary, benefits such as HMO coverage, paid time off, and a referral bonus program. Work from home (WFH) is available, along with various work-life integration perks. The client is a leading aggregator group in Australia and New Zealand.

Requirements

• Bachelor’s Degree in any relevant course
• 1-2 years of experience in AU Mortgage
• Excellent English communication skills verbal and written

Responsibilities

• Ensure Compliance with applicable legislation, regulatory requirements, licensing obligations and internal policies and procedures through a comprehensive and robust audit program
• Review and where necessary adjust the loan submission to ensure the application meets the lender requirements and submission quality is at the highest possible standards
• Ensure that the required client documents are uploaded in the system
• Understand the lender checklist requirements for loan submission and follow industry regulations set by ASIC
• Maintain accurate and comprehensive records of audit activities, finding, and decision in accordance with policies and procedures
• Ensures delivery of exceptional customer service when engaging with clients & other stakeholders to the loan application process

Preferred Qualifications

• Background in document checking
• Loan Processing (AU Account)

Benefits

• WFH
• Competitive salary package and annual performance review
• Vacation Leave and Sick Leave credit/ allotment
• Convertible to cash of unused sick leave
• On-Top Leave Credits (Emergency and Bereavement Leave)
• HMO Coverage (Medical, Dental and Group Life insurance)
• Mandatory Government Benefits and 13th Month Pay
• Financial Assistance program through one of the leading FinTech Company in Philippines
• We’ve just launched a new referral bonus program where you can earn PHP 21,000 for every successful referral you make
• WFH Engagements: Remote learning and employee development activities, Wellness sessions and health talks, Virtual team games and contests (Trivia, TikTok, Photo Challenges)
• Regular company-wide events, engagement activities, and a culture that values work-life balance