Broker Review Officer

Summary

Join ConnectOS, a top-rated Philippines employer and a Great Place to Work certified company, and work as an AU Mortgage specialist. This position requires a Bachelor’s Degree, 1-2 years of AU Mortgage experience, and excellent English communication skills. Responsibilities include ensuring compliance with regulations, reviewing loan submissions, uploading client documents, and maintaining accurate records. The role also involves providing exceptional customer service. Enjoy work-from-home flexibility and a competitive salary package with various benefits.

Requirements

• Bachelor’s Degree in any relevant course
• 1-2 years of experience in AU Mortgage
• Excellent English communication skills verbal and written

Responsibilities

• Ensure Compliance with applicable legislation, regulatory requirements, licensing obligations and internal policies and procedures through a comprehensive and robust audit program
• Review and where necessary adjust the loan submission to ensure the application meets the lender requirements and submission quality is at the highest possible standards
• Ensure that the required client documents are uploaded in the system
• Understand the lender checklist requirements for loan submission and follow industry regulations set by ASIC
• Maintain accurate and comprehensive records of audit activities, finding, and decision in accordance with policies and procedures
• Ensures delivery of exceptional customer service when engaging with clients & other stakeholders to the loan application process

Preferred Qualifications

• Background in document checking
• Loan Processing (AU Account)

Benefits

• WFH
• Competitive salary package and annual performance review
• Vacation Leave and Sick Leave credit/ allotment
• Convertible to cash of unused sick leave
• On-Top Leave Credits (Emergency and Bereavement Leave)
• HMO Coverage (Medical, Dental and Group Life insurance)
• Mandatory Government Benefits and 13th Month Pay
• Financial Assistance program through one of the leading FinTech Company in Philippines
• We’ve just launched a new referral bonus program where you can earn PHP 21,000 for every successful referral you make
• WFH Engagements: Remote learning and employee development activities, Wellness sessions and health talks, Virtual team games and contests (Trivia, TikTok, Photo Challenges)
• Regular company-wide events, engagement activities, and a culture that values work-life balance