Business Administration Intern

Summary

Join City Wide Facility Solutions as a Business Administration Intern to support growth initiatives, build customer relationships, and develop sales skills.

Requirements

• Must be pursuing a bachelor’s degree in sales, project management, business or related degree
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Database, data manipulation, and problem solving skills highly desirable
• Highly organized
• Customer service-oriented and highly effective communication skills
• Detailed oriented and must be able to work independently
• Highly motivated, team player mindset
• Prior experience using Customer Relationship Management (CRM) systems a plus
• 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling a plus

Responsibilities

• Find and research businesses that would benefit from City Wide's services
• Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set
• Support sales growth and facilitate the scheduling of qualified appointments for City Wide’s outside sales team
• Prepare accurate reports on a daily, weekly or monthly basis as defined by management
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate
• Manage monthly email campaigns using our platform
• Manage and engage social media campaigns using our platform