Business Analyst

Summary

Join our team as a Systems Analyst III and play a crucial role in maintaining and supporting the Texas Integrated Eligibility and Referral System (TIERS). You will analyze, troubleshoot, and enhance TIERS applications, ensuring smooth operation for staff and beneficiaries. This position involves gathering user requirements, testing updates, and providing advanced consultative services. You will work on multiple projects, managing daily operations and collaborating with internal and external stakeholders. The ideal candidate possesses extensive TIERS knowledge and thrives in an innovative environment. A generous benefits package is offered, including health insurance, paid vacation, disability, and life insurance.

Requirements

• Possess extensive knowledge of TIERS
• Have TIERS experience

Responsibilities

• Analyze, maintain, and support the "Texas Integrated Eligibility and Referral System (TIERS)" applications
• Troubleshoot system issues
• Gather user requirements
• Test updates
• Ensure smooth operation for staff and beneficiaries accessing various social services programs through the TIERS platform
• Perform and support enrollment related Texas Integrated Eligibility Redesign System (TIERS) project activities by Medicaid and CHIP Services (MCS) business areas
• Perform highly advanced work overseeing the daily operations and activities with all MCS requested TIERS business updates or requested enhancements using the agile process
• Perform project administration tasks for multiple projects
• Provide advanced consultative services and technical assistance to program staff, governmental agencies, and vendor staff to assist in accomplishing agency goals
• Analyze managed care data including Medicaid/CHIP eligibility, premium payments, and encounter data to resolve issues
• Identify problems and develop and communicate recommended options and solutions to operational issues
• Formulate responses to requests from both internal and external stakeholders

Preferred Qualifications

• Possess knowledge of managed care policies and processes
• Ability to identify problems and develop and communicate recommended options and solutions to operational issues

Benefits

• Health insurance
• Paid vacation
• Disability insurance
• Life insurance