Business Analyst

Summary

Join First Help Financial (FHF), a fast-growing company providing auto loans, as a Business Requirement Analyst. This remote position reports to the Director, Credit Program Management and offers a salary of $90,000 plus bonus. You will act as a liaison between business units and the product development team, implementing new codes and rules to improve credit decisioning and underwriting. Responsibilities include gathering requirements, analyzing data, documenting processes, and collaborating with various teams. FHF offers a supportive and diverse work environment with excellent benefits.

Requirements

• 3+ years of experience as a Business Analyst, Business Systems Analyst, or software developer, credit risk analytic role is required
• Experience in auto finance (heavy focus in originations and operations) is required
• Bachelor’s degree in STEM (Statistics, Technology, Engineering, Mathematics) and Data Science, Analytics preferred
• Proficiency in programing languages such as Java, JavaScript, TypeScript, Python, SQL, JSON, etc
• Strong written communication, project management, and problem-solving skills
• Experience in managing cross-functional collaboration with internal and external stakeholders
• Demonstrated historical career stability

Responsibilities

• Collaborate with the Program Management team to support credit rules, pricings, business process improvements and automations
• Gather requirements from key stakeholders by using requirement elicitation techniques like interviews, brainstorming, requirement workshops, observation, focus groups, and etc
• Analyze and interpret requirements for their viability against the business objective and usability for technical teams’ development and coding
• Document requirements by creating use cases, functional and non-functional requirements, operational and technical requirement documents, data flow diagrams (DFD), Business Process Models
• Work closely with the Program Managers and DevOps team to ensure efficient deployment and operational support
• Lead or participate in projects using tools like JIRA and Agile methodologies
• Develop and monitor KPIs for program performance and project delivery
• Recommend workarounds, value additions and remove solution bottlenecks for the stakeholders since through having deep knowledge of both business and technology
• Support in development and testing of the product (test plans and test cases)

Benefits

• Competitive health and welfare benefits
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Quarterly social outings
• Monthly lunches
• A robust employee recognition, and training development program to enhance your career with us