Business Analyst

Summary

Join Masabi as a Business Analyst to define and refine requirements for our fare collection platform's flexibility and scalability. This role will support API enhancements, configuration improvements, and collaboration with development teams.

Requirements

• A problem-solver passionate about creating clear and actionable solutions
• Experienced in a Business Analyst role or similar position within a technical or software-driven environment
• Knowledgeable in working with APIs, configurable platforms, or similar technical contexts, with the ability to discuss requirements and specifications effectively with engineers
• Highly analytical, able to translate business needs into structured, detailed requirements

Responsibilities

• Collaborate with product and development teams to translate high-level platform business requirements into clear, detailed user stories and acceptance criteria
• Establish and maintain domain expertise, with a focus on API functionality and configuration improvements
• Gather insights from internal stakeholders to understand platform usage, identify gaps, and support the development of comprehensive requirements
• Partner with product managers and engineers to design features that prioritize flexibility, scalability, and technical robustness
• Actively engage with engineering teams throughout the development process to refine requirements, support testing, and ensure features meet specifications
• Stay informed on evolving business needs and regulatory requirements to ensure our platform continues to meet necessary standards
• Contribute to the prioritization of features, enhancements, and bug fixes based on development feedback and organisational priorities

Benefits

• Competitive salary package
• 15 days paid vacation for each year of service plus 18 public holidays
• Private Healthcare
• Monthly team bonding allowance
• Menopause support
• Choice of a workstation
• Ability to work for up to 3 months per year from any country in the world
• Fun and collaborative environment with a focus on making a difference in the world
• Training allowance of up to $750 USD
• $250 USD to spend on your home office every year