Empower is hiring a
Business and Strategy Analyst

Summary

The job is for a Strategy and Business Analyst at Empower, a fast-growing fintech company in San Francisco with operations in Mexico. The role involves building analytical capabilities, business planning, and providing strategic recommendations for the company's growth, customer acquisition, and retention.

Requirements

• Fluent written and verbal communication in both Spanish and English
• Work authorization in Mexico or in the US
• Motivated by Empower’s mission and determined to create a personable and meaningful experience for our customers
• Minimum of  2+ years work experience in business, strategy, operations, management consulting and/or investment banking

Responsibilities

• Build analytical tools: Surface data-based insights through dashboards, automated reporting, and presentations that give both our internal stakeholders information critical to make decisions. Drive improvements to our data analysis infrastructure and processes
• Establish and monitor KPIs: Monitor day-to-day business, conduct data analysis to identify trends, patterns, and insights that inform business decision-making
• Help drive product positioning: Leverage customer data to inform product positioning and optimize our scaling efforts. Lead complex analyses on our products, develop case studies, and design experiments to improve product performance
• Build and maintain key partnerships: Oversee and nurture relationships with key vendors to ensure the consistent delivery of quality service
• Identify opportunities for automation and process improvement, work with the team to set up processes that allow us to keep scaling
• Help set strategic priorities: Partner with different teams to build business cases, refine product pricing, and develop incentive structures for our product
• Lead cross-functional initiatives: Collaborate with cross-functional colleagues in Product, Data Science, Credit, Marketing, Compliance and Engineering
• Wear multiple hats: Embrace the dynamic nature of our team at this exciting stage. Demonstrate versatility by willingly taking on a variety of tasks, contributing to the multifaceted growth of the team and the company

Preferred Qualifications

• Strong analytical abilities and are comfortable defining and measuring goals consistently
• Strong customer empathy and experience shaping product direction and execution based on customer needs
• A get-it-done mindset; you’re resourceful and happy to be hands on and in the weeds
• An interest in addressing complicated and impactful product & business problems
• Up your sleeves and building complex financial models in Excel or similar tools
• Strong strategic thinking, problem solving, and logical structuring abilities; enjoy rolling up your sleeves and building complex models in Excel or similar tools
• Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction

Benefits

• Competitive salary
• Generous equity package
• Full healthcare and dental benefits
• Technology expense reimbursement
• Work from anywhere