Business Automation & AI Strategist

Summary

Join Peek, a leading experiences platform, as an AI-powered business operations specialist. You will leverage your expertise in AI tools and technologies to automate workflows and solve business problems across various teams. The ideal candidate possesses a background in BizOps, Operations, Analytics, or Product, with experience in fast-paced tech environments. You will identify and prioritize automation opportunities, build AI-powered tools, act as an internal AI consultant, and stay current on the latest AI trends. This role requires hands-on experience with AI tools like OpenAI and LangChain, strong collaboration skills, and a proactive mindset. Peek offers a comprehensive benefits package, including full health care, dental, and vision plans, paid parental leave, and competitive compensation.

Requirements

• 3–4 years of professional experience, ideally starting in ops/analytics and transitioning into AI-driven work
• Hands-on experience with OpenAI, LangChain, Zapier, or custom Python/JS scripts
• A strong understanding of business needs and how to use AI to meet them
• Comfortable building and shipping tools independently, without needing a full engineering team
• Strong collaboration and communication skills in a remote environment
• A proactive mindset — you see inefficiencies and jump in to solve them
• English is our business language and proficiency is required

Responsibilities

• Identify and prioritize automation and AI opportunities across Support, Ops, Product, and Sales teams
• Build AI-powered tools and integrations using LLMs and APIs — from quick prototypes to internal tools in production
• Work with a variety of data types — text (80%), and occasionally audio, video, or image content (20%) — depending on use cases
• Act as an internal AI consultant, guiding teams on what’s possible and where to start
• Evaluate and integrate third-party AI tools where relevant
• Create and share internal AI best practices, documentation, and team trainings
• Stay current on LLMs, NLP, and automation trends, and bring in what’s useful
• Partner with leadership to help shape our AI roadmap, with a strong focus on near-term impact

Preferred Qualifications

• You come from a BizOps, Operations, Analytics, or Product background
• You've worked in fast-paced tech environments (startups or growth-stage companies) where figuring things out and driving impact mattered more than fancy titles
• You’ve used tools like OpenAI, Gemini, Claude, or Zapier AI to solve real problems or automate workflows
• You’re comfortable with Python or JavaScript — not a full-stack engineer, but able to build, connect, and ship things that work
• You’re outcome-driven: you focus on solving business problems, not training models from scratch
• You’re curious and scrappy, and you learn as you go — even without a clear playbook
• You can communicate complex AI concepts clearly to business teams and enjoy helping others learn

Benefits

• Full health care, dental, and vision plans
• Paid parental leave
• Company recharge at the end of the year
• Competitive compensation packages that include significant equity upside that allows you to share in Peek’s long-term success