Principal Revenue Operations Manager

Summary

Join Jobber as a Principal Revenue Operations Manager and lead mission-critical initiatives shaping the go-to-market (GTM) structure, sales execution, and organizational scaling. Partner with GTM leadership and finance on strategic planning, mentor junior team members, and serve as a liaison between go-to-market teams and technical stakeholders. Architect, test, and scale top-of-funnel and outbound lead generation experiments using AI/automation tools. Embed experimentation in the sales development lifecycle, engage directly with customers, and own components of the GTM systems strategy. Lead the technical transformation of the revenue tech stack and translate evolving GTM needs into system changes. This role offers a high-impact position with visibility across the executive team, a chance to shape how AI and automation redefine RevOps and GTM strategy, and a supportive culture.

Requirements

• Expert-level knowledge in Revenue Operations or GTM craft operations (Sales Ops, Marketing Ops, Customer Success Ops, or GTM Engineering)
• Strong background in lead generation or a customer-facing sales role (e.g., SDR, AE, Growth Hacker)
• Deep understanding of B2B SaaS GTM strategy across sales, marketing, and customer lifecycle
• Practical experience in tools like Clay & n8n
• Expert in Salesforce and HubSpot; strong proficiency in webhooks, APIs, and automation frameworks
• Experience using or deploying AI tools across GTM workflows (e.g., for content generation, outreach, or decision-making)
• Skilled in data visualization tools like Tableau
• Excellent communicator with a bias toward action, systems thinking, and rapid iteration
• Familiar with SQL database language

Responsibilities

• Strategic Leadership Lead mission-critical initiatives that shape GTM structure, sales execution, segmentation, and organizational scaling
• Partner with GTM leadership and Finance on strategic planning for pipeline coverage, channel strategy, capacity, and forecasting
• Act as a senior mentor within RevOps, guiding junior team members while championing innovation and experimentation
• Serve as a primary liaison between go-to-market teams and technical stakeholders to align priorities and execute roadmaps
• GTM Innovation & Experimentation Architect, test, and scale top-of-funnel and outbound lead generation experiments using modern AI/automation tools (e.g., ChatGPT, Clay, CrewAI, Vapi, and n8n)
• Embed experimentation in the sales development lifecycle—running A/B tests, refining ICP outreach, and establishing scalable demand capture tactics
• Regularly engage directly with customers or prospects to validate hypotheses, improve conversion systems, and optimize customer journey handoffs
• Technical Systems & Enablement Own components of our GTM systems strategy: CRM (Salesforce/HubSpot), marketing automation, outbound enablement, enrichment, reporting, etc
• Lead the technical transformation of our revenue tech stack, including API integration, low-code automation (e.g., n8n), and AI augmentation
• Translate evolving GTM needs into system changes—from solution design through implementation and enablement

Preferred Qualifications

• Python, or JavaScript experience to support rapid system prototyping or automation
• Direct experience using tools like REGAL, Retell, CrewAI, Vapi
• Prior ownership of experimental initiatives with defined metrics and agile delivery cycles
• Experience carrying a lead or revenue quota

Benefits

• A high-impact, high-autonomy role with visibility across the executive team
• A front-row seat to shaping how AI and automation redefines RevOps and GTM strategy
• A strong, supportive culture rooted in humility, impact, and giving a sh*t
• Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind
• Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development
• Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada
• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet
• To work with a group of people who are humble, supportive, and give a sh*t about our customers