Business Consultant

Summary

Join TIMOCOM as a Business Consultant and become an expert in their product portfolio, ensuring successful integration of their extensive product range with clients. Collaborate closely with internal teams like Sales and Product Management, maintaining close contact with clients. Work largely from home, with monthly team days at the office. Plan and execute integration projects, ensuring efficient and sustainable implementation. Support sales with your expertise in kick-off meetings and client presentations. Promote optimal use of TIMOCOM products through training and process consulting, ensuring seamless process and system alignment, especially with TMS and ERP systems. Contribute to budget goals through strategic upselling and consulting. Actively provide customer feedback to Product Management for continuous improvement.

Requirements

• Possess several years of experience in planning, controlling, and implementing integration projects
• Possess strong communication skills and the ability to adapt flexibly to different stakeholders
• Your knowledge of TMS and ERP systems enables you to seamlessly optimize our clients' processes and effectively integrate their system landscapes
• You have fluent German and English skills to communicate effectively with your team and clients
• You have very good knowledge of MS Office, ideally supplemented by experience with MS Dynamics or PowerBI
• You are willing to travel for occasional customer appointments to ensure direct and personal support
• Excellent analytical skills round out your profile

Responsibilities

• Plan and execute integration projects with clients, ensuring efficient and sustainable implementation
• Support sales with your expertise in kick-off meetings and client presentations
• Promote optimal use of all TIMOCOM products by offering training and conducting process consulting based on your analyses
• Ensure optimal coordination of our clients' processes and systems, particularly through collaboration with their TMS and ERP systems
• Contribute to the achievement of the overall department's budget targets through targeted consulting and strategic upselling
• Actively provide customer requirements and experiences to our Product Management to support continuous improvement

Preferred Qualifications

• You have relevant experience in the forwarding industry
• Experience in interface design is also a big plus

Benefits

• Flexible working hours and location: You can use our TEAMocom Spaces, work mobile or up to 100 percent remotely
• Work from abroad for up to 120 days a year – extend your vacation or visit family and friends abroad
• Choose from over 20,000 offers on our internal training platform. Thanks to development plans with concrete content, you can easily plan your further training
• Health is important to us: That's why we offer you health campaigns and after-work events, such as an individual stress check, back courses or a running group
• We think environmentally friendly: You can lease an e-bike or bicycle. Alternatively, we are happy to support you with a discounted job ticket or a travel allowance
• Your offspring is well cared for: We offer daycare places in Erkrath and parent-child offices in our head office