Social Housing Business Consultant - Rents

Summary

Join the NEC Housing Team in Ireland as a remote Implementation Consultant! This role focuses on implementing NEC Housing system rent modules, particularly differential rents. You will gather customer requirements, provide expert guidance and training, and ensure customer satisfaction. Responsibilities include preparing documentation, creating training materials, and staying updated on Irish social housing. National travel is required. The position offers growth opportunities and potential for global involvement.

Requirements

• Knowledge of the Rents Management within the context of Social Housing
• Understanding of Differential Rents
• Demonstrated expertise in implementing Housing Management Systems or Housing Modules, with a strong focus on system configuration and build
• Demonstrable experience with requirements gathering from customers, in order to prepare specifications documents
• Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services
• Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers
• Full Driving License

Responsibilities

• Offer expert guidance in implementing NEC Housing system rents modules – particularly differential rents with a focus on how the system is configured and built
• Successfully gather requirements and workshop solutions with customers, to ensure the best solution is defined for them
• Provide excellent advice and best practise to current customers using NEC Housing
• Ensure that when we give advice or training, our customers are happy and give positive feedback consistently
• Ensure that our customers are satisfied with our product and their solution, and promptly communicate any issues to our internal teams
• Preparing Configuration, Specification and Policy Documentation to align with customer solutions
• Create and maintain training courses and solution design manuals for both customers and internal teams
• Stay up-to-date with the latest developments in all aspects of Irish Social Housing Management
• Configuration and Building of Models within NEC Housing Software
• Be flexible and available for travel throughout Ireland to visit both customer and company sites when required

Preferred Qualifications

Experience in creating, configuring, and implementing wider NEC Housing system modules

Benefits

• A Group Pension Plan with employer contributions
• 25 Days Holiday Plus Bank Holidays