Business Intelligence Analyst

Summary

Join the Mozilla Foundation as a Business Intelligence Analyst and become a strategic partner between stakeholders, building the Foundation’s data strategy and fostering data literacy. You will lead efforts to position data as a key organizational asset, ensuring strong data governance and accessibility. This role involves analytics and analysis using AWS data tools, collaboration with various teams to build dashboards and reports in Power BI, and data governance to uphold Mozilla’s lean data principles. You will work with data stored in AWS, write and maintain SQL queries, perform statistical analysis, and respond to ad-hoc data requests. The position requires strong communication skills to convey complex information to non-technical audiences and a commitment to ethical data practices.

Requirements

• 3 years of experience as a Business Intelligence Analyst, Data Analyst, or in a similar role using data to inform decision-making
• Proficiency in Power BI for building reports and dashboards that communicate insights clearly and accessibly
• Hands-on experience with AWS data tools (e.g., Redshift, Athena, S3), and strong SQL skills for querying and transforming data
• Ability to communicate complex technical information in a clear, respectful, and inclusive way to non-technical audiences
• Commitment to ethical data practices and alignment with Mozilla’s values around privacy, openness, and equitable technology
• Attention to detail, strong documentation habits, and a proactive approach to problem-solving
• Comfortable working in a collaborative, mission-driven environment with diverse teams and shifting priorities and supporting staff in the use of self-service BI tools

Responsibilities

• Work with data stored in AWS (e.g., Athena, Redshift, S3) to prepare high-quality, privacy-conscious datasets and visualization
• Write and maintain SQL queries and data transformations to support reporting and analysis workflows
• Perform statistical analysis to understand underlying patterns and anomalies in data and communicate insights effectively
• Respond to ad-hoc requests from business users for data analysis as needed
• Collaborate with teams across Mozilla Foundation to design and build interactive dashboards and reports in Power BI to help teams track outcomes, make decisions, and communicate impact clearly and transparently
• Support teams in building data fluency and enabling self service use and creation of dashboards and meaningful interpretation
• Ensure data practices uphold Mozilla’s lean data principles: collect only what is needed, use it responsibly, and share it with care
• Help document data sources, definitions, and logic to improve organizational transparency and trust in our data
• Identify opportunities to improve data quality, structure, and accessibility across the Foundation

Benefits

• Private Medical Insurance
• Extended Sick Leave
• Global Employee Assistance Program (EAP)
• Retirement Plan contributions
• Paid Time Off: 20 days annual leave + sick days and your birthday
• Company Holidays + Shutdown
• Wellness budget
• Professional Development budget
• Top up program for Pregnancy and Parental leaves