Business Manager

Summary

Join Once Upon a Farm as their Amazon Business Manager, reporting to the Director of E-Commerce and Omnichannel Marketing. You will be responsible for driving profitable growth of key product categories on Amazon/Seller Central, developing strategies, and managing day-to-day execution of their 3P business. This role involves managing assortment plans, optimizing portfolios, developing promotional strategies, and acting as the point of contact with Amazon. Collaboration with internal teams on content creation, inventory management, and sales forecasting is crucial. You will also monitor competitive activity and provide regular reporting. This is a remote, full-time position with a competitive salary and benefits package.

Requirements

• BA/BS in Business Administration, Marketing, Advertising, Finance, or a related field, or equivalent years of experience, required
• Minimum 6 years of professional experience working on an Amazon 3P business and other relevant marketplaces
• Strong understanding of performance marketing/media as well as experience working with key cross-functional stakeholders, including finance and operations
• Practical working knowledge and interest in the operational side of e-commerce
• Omnichannel mindset with the ability to understand the role e-commerce plays within a larger retail business
• Solid knowledge of Microsoft Suite, Outlook, Slack, and other professional platforms
• Up to 15% travel required: Although this role is a remote work-from-home position, we “Farmers” do meet as a company and/or as a department a few times a year. Anticipate possible travel up to a few times each quarter
• Genuine passion for improving childhood nutrition for a healthier and happier planet
• Desire to contribute to a dynamic high-growth, purpose-driven work environment
• Demonstrated ability to thrive in ambiguity, deeply understand business needs, develop a cohesive strategy, and make decisions requiring a high level of judgment
• Tenacity in representing an e-commerce business within an omnichannel organization
• Must reside in the United States to be considered for this position

Responsibilities

• Develop strategy and plan to drive growth on Amazon Core
• Manage the day-to-day Amazon business
• Own assortment plans from ASIN pack recommendations to catalog/ASIN setup, variation strategy, Vine execution, etc
• Optimize portfolio over time and develop trade spend plan and promotional strategy to drive profitable growth
• Help manage the Amazon portion of the E-comm P&L
• Act as point of contact with Amazon for Core business – ensuring proper charges, opening and managing tickets to address issues, etc
• Collaborate with internal resources to develop compelling PDP content, A+ content, and storefront content
• Lead brand store strategy in partnership with other internal stakeholders
• Own ongoing optimization of content to maximize SEO value conversion rates
• Meet with and oversee media agency regarding performance marketing and meeting goals on Amazon Core
• Collaborate with the internal operations team to monitor inventory levels and shipments, customer messages, and performance updates, also providing inputs into demand planning
• Drive inputs into SKU-level sales forecasting
• Monitor competitive activity and 3rd party seller landscape, proactively addressing any suppression issues and/or conflict with maintaining the buy box, including any Brand Registry issues
• Provide weekly, monthly, and quarterly reporting; collaborate with data analysts on issues or opportunities to maximize growth

Preferred Qualifications

• MBA is a plus
• Ideally, experience with food/CPG business; working on a cold-chain business is a plus
• Prior experience and understanding of the Whole Foods on Amazon relationship is a plus
• Previous exposure to cross-functional work between Sustainability and E-commerce preferred

Benefits

• Full-Time, Salaried, Exempt
• The anticipated salary range for this position is $120,000.00 to $140,000.00. The actual salary offer will carefully consider a few factors, including your skills, qualifications, experience, and location. Certain positions are eligible for additional forms of compensation such as bonuses, stipends, equity, and role-specific perks
• Remote-first work environment
• Annual Bonus
• 401(k) program + 4% company match after three months
• New Hire Remote Life Stipend + annual Nourish and Nurture Allowance
• Monthly Cell and Internet Stipend
• Quarterly Farm-to-Fridge home deliveries and Employee Discounts
• New Parents: Up to 18 weeks of paid Parental Leave, Baby Steps Back To Work, 3 months’ supply of Once Upon A Farm products, and breast milk shipping service and support for those who travel after birth for the duration of your breastfeeding journey
• Unlimited Paid Time Off
• Paid Volunteer Time
• Paid Time Off to fulfill civic responsibilities including jury duty and voting in local, state, and national elections
• Medical Insurance for the employee covered at 100% on select plans, with additional plan options at a reduced cost to the employee
• Vision and Dental Insurance covered at 100% for the employee and dependents
• Life insurance
• Flexible spending account (Medical & Dependent Care) and Health savings accounts for applicable plans
• Employee assistance program (EAP)
• All other benefits, leaves, and insurance as required by law, based on your specific residence