Business Operation Consultant, Workforce Management

Summary

Join the integrated global process and workforce management team at Deutsche Telekom IT Solutions as a Workforce Management Specialist, responsible for managing all workforce management related processes and optimizing utilization of productive staff.

Requirements

• A bachelor's degree in Human Resources, Business Administration, Project Management, or a related field is often required
• Advanced degrees or certifications (e.g., SHRM-CP, SHRM-SCP, PMP) can be an advantage
• Language skills: Advanced German and English knowledge is mandatory
• Proven experience in human resource management, project management, process management or a related role
• Experience with human resource management tools and software can be an advantage

Responsibilities

• Allocate human resources in chapters in Germany to various projects based on priority, availability, and skill sets
• Assign staff to projects, considering individual skills, experience, and career development objectives. Monitor and manage resource utilization to ensure optimal use of workforce capacity
• Assist in preparing and managing financials related to workforce utilization
• Monitor spending to ensure it aligns with the budget and identify cost-saving opportunities
• Work closely with project managers to understand human resource requirements and timelines. Develop human resource plans and schedules to meet project deadlines
• Adjust human resource allocation as project requirements evolve
• Generate reports on human resource utilization, availability, and performance. Use data analytics to forecast future human resource needs and identify potential bottlenecks
• Act as a liaison between different departments to ensure smooth communication and coordination regarding human resources. Keep stakeholders informed about human resource availability and project status
• Identify potential human resource-related risks (e.g., over-allocation, skill gaps) and develop mitigation strategies
• Ensure compliance with organizational policies and industry regulations

Benefits

Standard working hours but may require flexibility during peak project periods