HR Operations Manager

Summary

Join OKX as a Global HR Operations Specialist, executing frontline processes and policies, identifying opportunities for improvement, and implementing meaningful changes. You'll serve as the primary point of contact for remote employees, collaborate to improve efficiency, and lead the review and creation of employment documents.

Requirements

• Bachelor's Degree
• Minimum 5 years of HR Operation experience in a fast-paced environment
• Fluency in written and spoken English and Chinese (Mandarin or Cantonese)
• Strong customer orientation in the delivery of internal services
• Ability to manage and prioritize multiple work streams rapidly and effectively
• Strong aptitude for problem solving and the drive to think creatively
• Ability to work independently, under pressure with frequent deadlines
• Ability to handle confidential information, professionally and appropriately

Responsibilities

• Serve as the primary point of contact for our remote population, addressing their unique needs and challenges
• Identify and implement strategies to improve existing HR processes for remote employees, ensuring efficiency and effectiveness
• Understand and fulfil the HR needs of remote employees and managers, providing excellent customer service while adhering to established processes and controls
• Collaborate to improve efficiency and consistently execute all HR business processes
• Lead the review, updating, and creation of employment documents for compliance in a remote workforce context, collaborating with key stakeholders. This includes templates, offer letters, employment contracts, consulting service agreements, and other employment-related documents

Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants