Business Operations Analyst IV

Summary

Join our team as a Business Process Analyst and leverage your expertise to perform highly complex analyses of business goals and objectives. You will plan and design business processes, make recommendations for improvements, and utilize systems and data to resolve business issues. This role requires specialized depth and breadth of expertise, leading others to solve complex problems, and working independently with guidance only in the most complex situations. You will provide functional leadership to teams or projects and demonstrate excellence, customer focus, expertise, agility, and compassion. The ideal candidate will have a Bachelor's degree (or equivalent experience) and 8-11 years of relevant experience.

Requirements

• Administrative Skills
• Analytical Skills
• Client/Customer Service
• Financial Literacy
• Leadership
• People Management
• Project Management
• Strategic Planning
• Bachelor's Degree required, preferably in field related to role
• At the manager’s discretion, additional relevant experience may substitute degree requirement
• 8 - 11 years of experience in the field of role required

Responsibilities

• Prioritizes business and project requirements
• Defines project purpose and cost/benefit analysis for various initiatives and projects. Enacts project planning and management to balance project resource, timeline, and scope
• Provides thorough communication internally within the department and externally to the rest of the business
• Provides functional expertise to one or more business areas
• Defines and documents process flows. Facilitates testing and quality assurance. Facilitates end user training
• Helps establish framework for business operations reports for various functional areas
• Owns and manages all business operations reporting. Runs with business operations and analytics needs as pertaining to: current projects and initiatives, ad hoc information requests, CORE requests, communication plans around projects and initiatives, new data center builds as needed, data center expansions, as needed, business case development for tools and resources
• Oversees and owns document management initiatives