Requirements Manager

Summary

Join BCMC as a Cyber Information Technologies Requirements Manager to support the Engineering & Operations Services (EOS) mission. Collaborate with stakeholders to generate, prioritize, analyze, and validate detailed customer IT requirements. Obtain and aggregate customer requirements from various sources. Lead facilitation sessions to generate requirements. Leverage IT knowledge to fill gaps and produce comprehensive written requirements. For requirements related to current CISA efforts, explain technical details to customers and recommend efficiencies. For new requirements, confer with experts, obtain approvals, and submit them through the EOS Requirements Management process. Complete steps in standard requirements management plans. Regularly interface with stakeholders to monitor progress. Provide technical IT consultation. Trace requirements to work items, facilitate user acceptance testing, and document feedback. Document completed or unmet requirements and retain documents in designated repositories. Utilize the EOS Requirements Management platform (Jira/Confluence). Attend regular meetings and provide updates to stakeholders. Assist with modifying TECHMAN form fields and SOPs to enhance customer support (time permitting).

Requirements

• U.S. Citizenship
• Active DoD Secret clearance, TS/SCI is preferred
• Ability to obtain Department of Homeland Security (DHS) Entry on Duty (EOD) Suitability
• 8+ years of direct relevant experience in cyber systems engineering
• Knowledge in various IT fields that include but are not limited to systems and networking engineering, technical analytics, threat hunt incident response/ hunt deployment tools, cloud technologies, and databases
• Experience with and technical understanding of cybersecurity attack-mitigation techniques and cybersecurity architectures
• Experience with Systems Engineering Lifecycle (SELC) processes and practices, Change Management practices, requirements management, traceability, and associated tools
• Possesses or quickly develops a comprehensive understanding of Government Information Security policies, regulations, and guidelines
• Must be able to work collaboratively across agencies and physical locations
• Knowledge and experience with Scaled Agile Framework (SAFe) or similar lean Agile framework
• Agile Systems Engineering and/or development experience
• DevSecOps or DevOps experience
• BS Systems Engineering, Computer Science, Cyber Security, Computer Engineering, or related degree; or HS Diploma & 10 years of network investigations experience

Responsibilities

• In collaboration with stakeholders, generate, prioritize, analyze, and validate detailed customer IT requirements. Determine whether those requirements are related to current CISA IT efforts and capabilities or constitute new requirements. Articulate the scope and function of existing capabilities and services to customers
• Obtaining and aggregating aspects of unstructured and unorganized customer requirements – such as ideas and needs articulated in emails, chat messages, spoken during calls and meetings, and included in various types of documentation
• Hosting and leading structured facilitation sessions to generate requirements with customers and technical staff
• Leveraging IT knowledge and skillsets, be able to “fill in gaps” and produce a comprehensive written requirement deliverable and define a “definition of done”. Conduct technical feasibility and resource analysis of those requirements
• For requirements related to current CISA efforts, be able to explain to customers technical details of current capabilities offered by CISA, CSD, Threat Hunt (TH) and Engineering & Operations Services (EOS). Confer with the applicable POCs and utilize IT and INFOSEC knowledge to determine an appropriate course of action for delivering specific IT requirements (e.g., may require a submission into the EOS change management process or other action). Be able to recommend efficiencies and optimization of existing capabilities to meet customer requirements
• For new requirements, confer with appropriate experts across CISA including personnel internal to EOS and TH, and external to TH – such as ME, CB, OTD and OCIO. Obtain concurrence and approval from stakeholders then submit those requirements into the EOS Requirements Management process. Track the submission and if determined to be necessary, submit it into the TH ReqMan process or other CISA processes
• Completing steps in standard requirements management plans that focus on all stages of a project lifecycle
• Regularly interface with stakeholders such as developers, engineers, network administrators and customers to monitor the progress and delivery of requirements
• Providing technical IT consultation on capabilities and products being built
• Trace requirements to work items and tasks, facilitate and conduct initial user acceptance testing if requested, document feedback and needed modifications, and validate of the completion of those requirements. Revise requirements as needed
• Document requirements that are completed and/or unable to be met and include key metrics such as the level of resources and time needed to complete those deliverables. Retain the documents in designated repositories
• Utilize the designated EOS Requirements Management platform (Jira/Confluence) to input, track and display all requirements within the assigned project/portfolio and/or stakeholder
• Attend regular meetings - such as daily syncs - with EOS staff, project teams, and customers, and be able to articulate updates, planned daily activities, and completed accomplishments. Provide routine updates to EOS federal staff and stakeholders on work deliverables. During meetings, interface with key stakeholders and transcribe notes for further evaluation and action
• Time permitting, the resource may be tasked to assist with modifying the underlying TECHMAN form fields and associated SOPs to enhance customer support

Preferred Qualifications

• Experience and/or familiarity with architectural views including operational, technical standards, and system/services views and business, data, applications, and technology architectures using applicable standards (e.g., DODAF, FEAF)
• Experience and/or familiarity with software and system lifecycle methodologies, (e.g ISO, CMMI, ITIL, Agile, SAFe)
• Experience with requirements management tools (DOORS preferred)
• Experience and/or familiarity of the Risk Management Framework (RMF) and security and privacy controls (NIST 800-37 and NIST 800-53)
• DHS experience
• DoD 8570.1 IAT Level II
• Certified Systems Engineering Professional (CSEP)
• SAFe certification (SA, SP, SSM/SASM, RTE, POPM, SPD, ASE, or SPC)

Benefits

• Extremely competitive salary
• 95% employer paid for employee medical, dental, & vision coverages
• 100% employer paid for employee life, STD & LTD disability coverages
• 401k with company match and profit sharing
• Flexible Spending Account (FSA) for dependent & health care
• 11 standard holidays & 3 weeks of annual leave