Business Operations Analyst Junior

Summary

The Business Operations Analyst will contribute to Exoticca's teams and management, ensuring timely updates of current operations, key data points, and activities. This role is vital in growing and scaling the company's operations, aligning on metrics and indicators related to sales and customer service needs.

Requirements

• BA in Business Admin, Economics, or Engineering
• +1 year of experience in a business operational environment
• Excellent Analytical skills (advanced Excel user and comfortable with Data Visualisation tools)
• Fluent in English
• Experience in dynamic & fast-paced environments
• Experience in working with cross-functional teams and multiple stakeholders

Responsibilities

• Lead special projects to guarantee operational excellence in different departments
• Improve already existing systems and monitor team results and performance KPIs
• Track and analyze key metrics of the organization, and deliver regular insights to the business
• Develop and support projections of forecasts
• Own data to ensure the highest standards of data integrity & quality are reinforced

Preferred Qualifications

• Hands-on experience with BI tools
• Previous experience in Customer-centric environments

Benefits

• Competitive compensation package in line with job responsibilities and experience
• Flexible compensation management for diet, transportation, private health insurance with Cobee
• Hybrid work model. You can work 3 days from home and 2 days at the office per week
• Travel packages at reduced prices!
• Unlimited coffee, team lunches, English/Spanish lesson, bi-annual company parties, afterworks
• Referral bonus, if you bring people as talented as you
• And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization!