Business Process Analyst

Summary

Join a dynamic fintech company as a Business Process Analyst to drive process improvements, collaborate with cross-functional teams, and contribute to the company's growth.

Requirements

• Bachelor’s degree in Business Administration, Information Systems, Business managerial or a related field
• 2-5 years of experience in business process analysis, business analysis, or related fields
• Strong analytical and problem-solving skills, with the ability to interpret and synthesize complex information into actionable recommendations
• Proficiency in process mapping and analysis tools such as Visio, Lucidchart, or other BPM software
• Excellent written and verbal communication skills, with the ability to convey complex concepts to diverse audiences
• High attention to detail and accuracy in documenting processes and workflows

Responsibilities

• Analyze and document current business processes, identifying areas for improvement in efficiency, quality, and productivity
• Recommend and implement process changes that drive measurable improvements
• Collect data through interviews, document analysis, process observation, and process simulations to understand workflows and dependencies
• Create detailed documentation, including process maps, standard operating procedures, and flowcharts, to accurately represent current and proposed processes
• Work closely with stakeholders to understand and document their needs, translating them into process and business requirements that support organizational goals
• Collaborate with cross-functional teams, including IT, Operations, and Product, to ensure alignment on project objectives, requirements, and solution design
• Develop and track key performance indicators (KPIs) to evaluate the effectiveness of process changes
• Participate in project planning, execution, and post-implementation analysis, supporting initiatives that lead to greater process efficiency
• Maintain an ongoing commitment to continuous improvement, staying up-to-date on best practices, tools, and methodologies for process analysis and optimization

Benefits

• Private health insurance coverage
• 20 days of vacation time; Bank holidays; Sick leaves; Additional birthday day off