VetsEZ is hiring a
Business Process Analyst

Summary

Join VetsEZ as a remote Business Process Analyst and support the Department of Veterans Affairs by translating client needs into actionable strategies and solutions.

Requirements

• Bachelor’s degree in a related field is required
• 1-5 years of experience in requirements or business intelligence analysis
• Familiarity with process mapping
• Strong experience with Project Management tools (e.g., MS Project, JIRA)
• Excellent written and verbal communication skills for understanding project needs/requirements and relaying them to external stakeholders
• Strong organizational skills to maintain project timelines, manage client requests, and ensure product specifications are met
• Familiarity with data management and organizational governance principles
• Extensive experience with the Microsoft Office suite of applications

Responsibilities

• Translate complex client problems into clear, actionable strategies and solutions
• Communicate effectively with clients and stakeholders, using storytelling and visualization techniques to convey strategy and governance insights
• Develop epics, user stories, and acceptance criteria to facilitate understanding between clients and development teams
• Collaborate with Business Line leads to support development of project plans, product strategies, and roadmaps based on the business's needs and challenges
• Maintain the program backlog by engaging with clients, stakeholders, subject matter experts, and business architects
• Prepare standard reports to update clients and leadership on project status
• Facilitate meetings with clients using design thinking and agile methodologies to co-create and validate governance and management solutions
• Provide project management support for workgroup facilitation and the development of operating plans
• Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project

Preferred Qualifications

• Familiarity with VA systems and processes
• Familiarity with Joint DoD-VA governance and policies

Benefits

• Medical/Dental/Vision
• 401k with Employer Match
• PTO + Federal Holidays
• Corporate Laptop
• Training opportunities