Business Risk Lead

Summary

Join One's mission to help customers achieve financial progress as Business Risk Lead, responsible for end-to-end business risk management and collaborating with various teams to design and maintain the company's Business Risk Management framework.

Requirements

• 10+ Years of experience working in a financial services/ Bank organization in an operational role
• Must have experience managing or having oversight of highly regulated business processes and operational procedures
• Experience dealing with regulators and working on remediating regulatory finding is a strong plus
• Natural people person able to navigate through complex organizations (global multi location hybrid or remote teams) and build trusted business relationships
• Able to operate with a limited level of direct supervision and exercise independence of judgment and autonomy
• Acts as SME to senior stakeholders and /or other team members

Responsibilities

• Building and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide business risk management consistency and excellence
• Collaborating with business partners on monitoring programs (automated as well as manual QA programs), any findings and making recommendations and providing guidance and oversight on improving practices
• Helping develop and maintain procedural implementation and change management processes with Operations and Execution teams to ensure proper governance and controls exist
• Partnering with compliance and operations to examine procedures for consistency and gaps relative to regulations in addition to impacts on customer experience
• Ensuring internal testing and rigorous monitoring of high risk processes such as handling of disputes and overall complaint management
• Seeking out and leverage technology and data to examine impacts to Customer Experience and Regulatory adherence

Benefits

• Competitive cash
• Benefits effective on day one
• Early access to a high potential, high growth fintech
• Generous stock option packages in an early-stage startup
• Remote friendly (anywhere in the US) and office friendly - you pick the schedule
• Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave
• 401(k) plan with match