Business Support Virtual Assistant

Summary

Join 20four7VA as a CPT-9002 Business Support VA and provide administrative and business development support to a healthcare practice. You will manage patient inquiries, schedules, and records while ensuring HIPAA compliance. Responsibilities include lead generation through cold calling and outreach to medical offices and other potential clients. The ideal candidate possesses experience in virtual assistance, healthcare administration, or business development, along with strong communication and organizational skills. This is a remote, hourly role offering commission, growth opportunities, and various benefits. Apply now to join our vibrant community!

Requirements

• Experience in virtual assistance, healthcare administration, or business development (1+ year preferred)
• Knowledge of HIPAA regulations and ability to manage confidential information
• Excellent verbal and written communication skills
• Organized, dependable, and detail-oriented
• Self-motivated and confident making cold calls and handling objections
• Able to work independently while providing consistent updates and check-ins

Responsibilities

• Answer incoming calls and respond to patient/client inquiries with professionalism
• Schedule appointments and manage provider calendars
• Process and track blood orders accurately
• Manage email inboxes, documentation, and patient follow-up
• Maintain updated and accurate client/patient records
• Ensure HIPAA compliance at all times
• Conduct cold calls to medical offices, concierge providers, wellness centers, and corporate HR departments
• Promote Braveheart’s mobile phlebotomy services and set up appointments for owner follow-up
• Assist in researching and building contact lists
• Manage CRM updates and outreach logs
• Collaborate on outreach call/email scripts
• Earn 3% commission on each client secured through your efforts

Preferred Qualifications

Familiarity with email marketing or automation tools is a plus

Benefits

• Hourly role (rate to be discussed upon interview)
• + 3% commission for each successful lead turned into a paid client
• Remote flexibility with opportunities for growth within the business
• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you