Call Center Nurse

Summary

Join AssistRx, Inc. as a Call Center Nurse and enjoy a hybrid/remote work opportunity with no weekend shifts! Provide education and support to individuals inquiring about products/medications. Function as a resource for non-clinical associates, triaging inbound calls and recording patient data while adhering to regulatory requirements. Support various programs and initiatives. Competitive pay, 401k matching, and comprehensive benefits are included. A minimum of 90-120 days on-site work is required initially.

Requirements

• Registered Nurse (BSN or RN); valid nursing license in KS/Compact
• Computer skills: Microsoft Office Suite
• 2 years nursing experience with at least 3 years of other clinical experience involving the analysis and interpretation of insurance coverage

Responsibilities

• Receives and makes calls to individuals regarding assigned disease states supported by Patient Services
• Supports patients through education and setting of proper expectations of treatment documents all calls to meet the requirements of management, regulatory, and compliance
• Works on special projects as required
• Handles difficult patient situations when they arise
• Performs other related duties as assigned by management

Preferred Qualifications

• 3 to 5 years of experience interacting with healthcare providers regarding health insurance plan requirements
• Experience with injection training

Benefits

• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance