Carrum Health is hiring a
Cancer Clinical Care Specialist

Summary

Join Carrum, a health tech company transforming the healthcare system to create an unmatched experience for patients. We're seeking a Cancer Clinical Care Specialist to support our Patient Care Team and partner with our Cancer Centers of Excellence.

Requirements

• A minimum of three (3) years of clinical experience in direct patient care with a Bachelor of Science in Nursing
• BSN
• Cancer Center, Outpatient / Inpatient Oncology, OCN certification
• Digital health experience preferred
• An aptitude for quality assurance and data-driven outcomes
• Proficient with spreadsheet software (Google Sheets, MS Excel)
• Have a strong working knowledge of cancer treatment (including surgery, radiation, and chemotherapy)
• Competency in appropriately handling confidential information and adhering to HIPAA requirements
• Excellent verbal and written communication skills and an ability to communicate with a variety of stakeholders, including internal colleagues, HR benefits leaders, and oncologists
• Experience handling aggressive deadlines, managing multiple cross functional projects, and prioritizing work in a fast-paced, dynamic environment

Responsibilities

• Use your expertise to help shape and build out the Carrum Cancer Care program operational workflows and strategic goals
• Ensure a individualized, high-touch experience for each cancer patient
• Collaborate cross-functionally to develop strategic, operational, and technical solutions for improving the quality of our cancer program and patient care experience
• Work closely with our Provider Team to ensure that our cancer centers of excellence execute clinical services in a timely and quality manner per the established contract
• Help plan and facilitate clinical best practice design sessions for our team with our provider partners
• Develop ongoing clinical training programs for the Patient Care Team ensuring that they are provided with the most up to date clinical and program information related to oncology
• Assess and resolve any clinical escalations from our patients and COEs
• Be the clinical point of contact for our Patient Care Team for our cancer patients
• Assist the team in managing high-touch and sensitive cases, using your clinical expertise and patient focused approach
• Proactively monitor, identify and communicate gaps and issues that may impact any aspect of patient care journey development

Benefits

• Stock option plan
• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self-managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan