Candidate Experience Associate

Summary

Join ezCater's growing Talent team as a Candidate Experience Associate and be the driving force behind our recruiting operations. You will own candidate communications, coordinate interviews, and support a best-in-class hiring process. This role involves managing interview logistics, ensuring a seamless candidate experience, and collaborating with recruiters and hiring managers. You will also contribute to process improvements, employer branding initiatives, and offer/onboarding logistics. This is a unique opportunity to gain broad exposure to all areas of Talent and People while playing a key role in scaling our business. The position offers a competitive salary, stock options, and a flexible work environment.

Requirements

• 1- 2+ years of prior experience in a recruiting or administrative coordination role, especially in a tech or high-growth company
• Exceptional organizational and time management skills, with an ability to juggle competing priorities
• High attention to detail and a proactive, problem-solving mindset
• Strong written and verbal communication skills
• Ability to adapt quickly in a fast-paced, constantly changing environment
• A collaborative attitude and eagerness to support candidates, recruiters, and hiring managers alike
• Familiar with tools like Google Workspace, Zoom, Slack, and an ATS (Greenhouse, Lever, etc.)
• Ability to work in standard EST or CST working hours
• A genuine interest in recruiting, operations, or people-focused functions

Responsibilities

• Coordinate and schedule all interviews—from initial phone screens to multi-phase panel interviews—across multiple time zones and varying levels of complexity
• Own candidate communication throughout the interview process to ensure a timely, seamless, and high-touch experience
• Serve as one of the first points of contact for candidates, acting as a friendly and professional representative of ezCater
• Collaborate with recruiters and hiring managers to maintain smooth, efficient, communicative, and transparent workflows
• Manage and update interview logistics in our Applicant Tracking System (Greenhouse)
• Monitor and manage scheduling changes or conflicts quickly and gracefully
• Partner with the Candidate Experience team to enhance processes and contribute to special projects related to employer branding and interview experience
• Support offer and onboarding logistics in coordination with the People Operations team
• Participate in reporting, data entry, and hiring metric tracking to help assess process effectiveness
• Proactively suggest improvements to processes, documentation, or candidate experience workflows

Benefits

• Market salary
• Stock options
• The usual holidays
• All-you-can-eat vacation
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!)
• Cupcakes (and many more goodies) when you’re in one of our offices