Remote Card Program Manager
at Lead Bank

Summary

Join our team as the Card Program Manager and oversee the development, implementation, and management of the company's card programs with an emphasis on BIN Sponsorship. This role is responsible for ensuring the efficiency, effectiveness, and compliance of all card-related operations.

Requirements

• Minimum of 5 years of experience in card program management or a related field within financial services
• Strong understanding of card payment systems and industry regulations
• Excellent project management and organizational skills
• Ability to analyze complex data and make strategic decisions
• Exceptional communication and interpersonal skills
• Proven ability to lead and develop a team
• Self starter that likes to work in a collaborative team environment
• Ability to analyze data and trends to make informed decisions and drive program improvements
• Strong strategic thinking skills to develop and implement long-term plans for the card programs
• Demonstrated ability to lead, motivate, and develop a team
• Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels
• Strong problem-solving skills and the ability to handle complex and challenging situations

Responsibilities

• Oversee the end-to-end management of all card programs, including product development, implementation, and ongoing operations
• Develop and implement strategies to enhance the card programs, improve customer satisfaction, and drive growth
• Ensure all card programs comply with regulatory requirements and industry standards. Maintain up-to-date knowledge of relevant regulations and best practices
• Manage relationships with card issuers, payment processors, and other third-party vendors to ensure seamless operations and optimal service levels
• Monitor program performance through data analysis and reporting. Use insights to make informed decisions and drive continuous improvement

Benefits

• Competitive compensation, based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays