Guardian Support Management Office Program Manager

Summary

Join Delta Solutions and Strategies as a Personnel & Operations Program Manager, providing strategic leadership and oversight for Space Force Part-Time Guardians' personnel, pay, travel, and administrative support programs. You will manage high-volume military order processing, pay office operations, travel reimbursements, and UTAPS operations. Responsibilities include guiding the medical team, ensuring accurate personnel updates, managing assignments and transfers, overseeing unit personnel management, directing separation processes, administering training programs, managing career programs, and overseeing bonus and incentive pay and retirement processes. This role requires extensive experience in military personnel management within the DAF, in-depth knowledge of Air Force regulations and systems, and exceptional leadership and communication skills. The position offers a generous benefits package and a competitive salary.

Requirements

• Minimum of 8-10 years of progressive experience in military personnel management, human resources, or operations within the DAF
• Demonstrated experience in program management, strategic planning, and leading diverse teams in a complex, high-volume environment
• Proven ability to manage and oversee multiple concurrent processes and administrative functions
• In-depth understanding of Air Force Instructions (AFIs), policies, and procedures related to personnel, pay, travel, training, medical administrative processes, and career management
• In-depth knowledge of the unique aspects of Air Force Reserve operations and support structures
• Expert-level proficiency and hands-on experience with the following critical military and personnel management systems: AROWS, Applicable pay systems (e.g., Leaveweb, etc., specific to AF Reserve), myDecs, myEval, myFSS, myVector, DTS (Defense Travel System), ARCNet, Citibank (related to travel/pay cards), ASIMS (Aeromedical Services Information Management System), IMR (Individual Medical Readiness), UTAPS (Unit Training Assembly Processing System), milPDS (Military Personnel Data System), AFPAAS (Air Force Personnel Accountability and Assessment System), vMPF (Virtual Military Personnel Flight), and AFNET account Reactivation processes
• Exceptional leadership, communication (written and verbal), and interpersonal skills
• Strong organizational and analytical abilities with keen attention to detail
• Proven problem-solving capabilities and ability to adapt to changing requirements
• Proficiency in standard office software (Microsoft Office Suite, particularly Excel, Word, PowerPoint)
• BA/BS required.Equivalent military experience and training will be considered in lieu of a degree
• Ability to obtain and maintain a Secret U.S. Government security clearance

Responsibilities

• Provide strategic direction, guidance, and overall program management for all Space Force Part-Time Guardians personnel and operational support functions
• Oversee the high-volume processing of military orders for Active Duty for Training (AT) and Active Duty for Operational Support (ADOS) (RPA/MPA), ensuring accuracy and timely delivery
• Direct deployment processing activities and the issuance of Comprehensive Enlisted Development (CED) orders
• Pay Office operations, including account creation, processing, and comprehensive customer service for part-time Guardian pay
• Direct Travel Reimbursement functions, encompassing Defense Travel System (DTS) Authorization Approval & Voucher Processing, and Reserve Travel System (RTS) travel vouchers (PCS & CED only)
• Provide oversight into UTAPS operations, ensuring effective tracking and management
• Guide and support the Medical Team in aiding and guidance for Line of Duty (LOD), Medical Profile, and Duty Limiting Condition (DLC) processes
• Ensure accurate and timely personnel updates, maintaining high standards of accountability and readiness reporting
• Manage personnel assignments and transfers, including Permanent Change of Station (PCS) and Permanent Change of Assignment (PCA) actions
• Oversee Unit Personnel Management Roster (UPMR) and manning leveling efforts to optimize force distribution
• Direct all separation processes, including Losses, Conditional Releases, Individual Ready Reserve (IRR) management, Administrative Discharges, Mandatory Separation Date (MSD), and High Year of Tenure (HYT)
• Administer training programs, including classification, duty title updates, Formal Schools, and Upgrade Training Management
• Supervise participation and travel management through systems like AROWS/AROWS-R and UTAPS, including DTS account management, Verbal Orders for Contingency Operations (VOCOs), Special Tour Requests, MSD, and HYT Management
• Manage career management programs for enlisted personnel, including Evaluations, Promotions, Re-enlistments, and Extensions
• Oversee the processing and administration of Bonuses and Incentive Pay
• Direct all retirement processes for eligible Part-Time Guardians

Preferred Qualifications

• Project Management
• Direct experience working within an Air Force Reserve Individual Mobilization Augmentee (IMA) Detachment or HQ RIO environment
• Prior experience in a senior enlisted or officer leadership role within the DAF personnel or operations functional areas

Benefits

Medical, dental, vision, life insurance, 401(k), PTO, paid holidays, parental, military and jury duty paid leaves