Loadsmart is hiring a
Carrier Support Representative

Summary

Join Loadsmart, a hyper-growth logistics tech company valued at over $1 billion, as a Carrier Compliance Support Representative. Negotiate rates, ensure on-time performance, advocate for carrier partners, and relay feedback to the engineering team. Must have 1+ years of experience in Carrier Sales, Transportation, or Logistics with outstanding communication skills.

Requirements

• 1+ years work experience in Carrier Sales, Transportation, or Logistics
• Outstanding written and verbal communication skills
• Ability to prioritize and thrive under deadlines in a fast-paced environment
• Self-starter unafraid of seeking resources to get the job done
• Strong business judgment and analytical skills with high attention to detail
• Excellent problem-solving and decision-making abilities
• Willing to work in a highly entrepreneurial and team-oriented environment

Responsibilities

• Negotiate market-driven rates and ensure shipment on-time performance metrics are met
• Meet success metrics through making the most of every opportunity
• Advocate for carrier partners and drivers to utilize our online platform to communicate, book and track loads autonomously
• Relay carrier feedback to our engineering team to continuously improve our core technology for sourcing capacity and meet the needs of customers and carrier partners
• Ensure carriers are compliant with Loadsmart standards and proactively communicate directly if they fall short of expectations

Preferred Qualifications

Results-driven work ethic, exemplified by prioritization and persistent continued attention to see projects through to successful completion