Case Manager

Summary

Join Voxidea, a company connecting bilingual Latin American professionals with remote opportunities at U.S. law firms. We are seeking a skilled Case Manager specializing in Personal Injury and Immigration Law. This fully remote position requires at least one year of experience in a law firm with a focus on PI and Immigration cases. The ideal candidate possesses strong communication, organizational, and time-management skills. Voxidea offers long-term opportunities, paid time off, wellness support, and professional development resources. If you are highly organized, personable, and passionate about delivering exceptional case management, apply today!

Requirements

• Have at least 1 year of experience in a law firm, with a focus on Personal Injury (PI) and Immigration cases
• Have a strong understanding of U.S. Personal Injury and Immigration legal procedures, and case management
• Be proficient in verbal and written communication skills in English (C1 or higher)
• Have excellent prioritization and time-management skills
• Be able to work independently and handle confidential information with discretion
• Permanently reside in Latin America
• Own a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection

Responsibilities

• Conduct case management introductions, monitor that the client is receiving proper medical treatment or fulfilling other requirements, and conduct regular check-ins with clients to provide updates and gather information
• Efficiently monitor case progress, ensuring all client interactions are accurately documented and all files and reports are properly saved
• Keep track of key deadlines and follow-ups, ensuring that all stakeholders are notified and updated
• Provide and retrieve necessary information to/from medical providers, follow up on liability issues and policy limits, and handle communication with insurance companies, Government Agencies, and the USCIS
• Prepare and send out MedPay demands as needed

Preferred Qualifications

• Have a background in customer service and sales
• Hold a Bachelor’s degree in law

Benefits

• Long-Term Opportunities: Build a lasting professional relationship with us
• Fully Remote: Work from the comfort of your home—no onsite travel required
• Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition
• Wellness Support: Access in-house psychological and wellness coaching services
• Holistic Growth: Free access to coaching programs that support your personal and professional development
• Exclusive Learning Access: Unlock free access to over 200 courses