Program Manager, Case Management

Summary

Join Oscar's Case Management Programs team as an Associate and own one or more clinical programs. You will work cross-functionally with internal and external stakeholders, representing the department's needs. This role involves program design, implementation, and collaboration across various initiatives. You'll partner with a clinical dyad to manage assigned programs and report to the Senior Manager. The position offers a blended work culture with a remote option, contingent on location and state of residence. Compensation includes a competitive salary, employee benefits, unlimited vacation, and annual performance bonuses.

Requirements

• 3+ years of experience in program management and program design
• 2+ years of experience in creating projects / programs independently and within a team environment
• Experience using data to improve programs
• Experience implementing enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support

Responsibilities

• Oversee and identify optimization and continuous improvement of program(s)
• Lead the end-to-end management of implementations/projects, including detailed project plan creation, stakeholder engagement, and management of cross-functional relationships
• Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data
• Work with all relevant internal and external stakeholder groups to formulate implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Expert in program(s) who can present to senior leadership on workflow decisions, metrics, and program value
• Mentor team members and promotes colleagues' professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Preferred Qualifications

• Experience / background in a fast-paced operations environment
• Master's Degree
• PMP Certifications or Program Management Certifications
• Lean/Six Sigma Certifications
• Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements