Catalog Operations Associate

Summary

Join Headout as our new Associate for Catalog Operations! This remote role involves overseeing the launch of new experiences, accelerating the launch pace, and ensuring high-quality experiences. You will be responsible for process improvement, collaboration with supply partners, and working with internal tools. The ideal candidate possesses 0-2 years of experience in an operations role, strong communication skills, and attention to detail. This is a unique opportunity to make a significant impact on a rapidly growing company.

Requirements

• 0-2 years of experience in an operations role, preferably with exposure to working with CRM tools like Zendesk, Freshdesk or Intercom
• Exhibit an ability to drive consistent enhancement by identifying root causes, and possess the aptitude to multitask and prioritize effectively
• Strong written communication skills

Responsibilities

• Oversee the entire process of launching new experiences on Headout
• Accelerate the launch pace of new experiences
• Ensure that the quality of experiences aligns with Headout's high standards
• Independently learn and proactively discover and assimilate fresh ideas
• Take the helm of operational nuances as you oversee the introduction of new experiences on Headout
• Expedite launch processes
• Uphold the esteemed quality standards that Headout is known for
• Keep raising the bar by enhancing the Catalog quality metric
• Ensure that the information on the Headout catalog consistently meets high standards
• Work hand-in-hand with Headout's supply partners to ensure accurate representation of their experiences on our platform
• Engage actively with team leads and the product team to propose improvements that can boost the operational efficiency of catalog team members

Preferred Qualifications

Proficiency in tools like Google Sheets

Benefits

Remote role