Channel Account Manager II

Summary

Join Huntress, a fully remote, global cybersecurity company, as a Senior Channel Account Manager. You will play a critical role in driving revenue through partner engagement, expansion, and retention. This high-impact sales role focuses on achieving and exceeding quota based on expansion and renewal metrics. Success will be measured by partner loyalty and satisfaction. You will work with partners as a trusted advisor, delivering solutions that increase customer satisfaction and grow partner adoption. This position requires 5+ years of experience in account management or related fields, strong knowledge of the MSP space, and experience with CRM platforms. Huntress offers a comprehensive benefits package including generous PTO, parental leave, competitive healthcare, 401k, life and disability insurance, stock options, and professional development opportunities.

Requirements

• 5+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below
• Strong knowledge of the MSP space, preferably related to the cyber-security industry
• Experience with Salesforce or other similar CRM platforms
• Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions
• Strong bias to action and ability to get things done efficiently and effectively

Responsibilities

• Achieve and exceed quota based on both expansion metrics and renewal rates
• Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
• Maintain and reinforce Huntress’ culture
• Build and maintain strong relationships with multiple contacts within assigned partner organizations

Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth