Channel Solutions Consultant

Summary

Join Nextiva as a Solutions Consultant and become a strategic technical advisor to valued partners. Partner with Channel Sales leadership to support sales opportunities, conducting technical discovery, solution design, and demonstrations. Act as the primary technical resource for strategic partners, providing training and access to Nextiva's expertise. Translate customer requirements into tailored solutions using your deep knowledge of Nextiva's platform. Support proposal creation, RFP responses, and technical documentation. Participate in partner onboarding and enablement efforts to boost partner success. Provide feedback to internal teams to ensure competitive offerings. Represent the partner's technical perspective in cross-functional engagements, shaping sales strategy and partner experience. This role requires strong technical skills in UCaaS, CCaaS, and SaaS, along with excellent communication and collaboration abilities.

Requirements

• 5+ years of experience in a pre-sales, sales engineering, or technical consulting role within UCaaS, CCaaS, SaaS, or cloud communications
• 2+ years working in or alongside channel ecosystems (VARs, MSPs, agents, or master agents), with demonstrated success in co-selling or partner enablement
• Demonstrated expertise in networking fundamentals, cloud technologies, SIP, QoS, and contact center architecture
• Proven ability to translate technical solutions into business value for both technical and non-technical audiences
• Excellent verbal and written communication skills, including experience presenting to senior stakeholders and large groups
• Strong organizational skills with the ability to manage multiple initiatives, deadlines, and stakeholders simultaneously
• Must be willing to travel up to 50% of the time

Responsibilities

• Partner with Channel Sales leadership to support high-impact sales opportunities by conducting technical discovery, leading solution design, and delivering compelling demonstrations
• Act as the primary technical resource for a portfolio of strategic partners, enabling them through training, solutioning, and access to Nextiva’s technical expertise
• Translate customer requirements into tailored solutions by leveraging deep knowledge of Nextiva’s platform and product roadmap
• Support the creation of proposals, responses to RFPs, and technical documentation, ensuring solutions are feasible, scalable, and aligned with client expectations
• Participate in partner onboarding and ongoing enablement efforts to increase partner confidence, knowledge, and sales velocity
• Provide feedback to internal Product, Engineering, and Enablement teams to ensure our offerings remain competitive and responsive to market demand
• Represent the technical voice of the partner in cross-functional engagements, helping shape sales strategy and partner experience delivery

Preferred Qualifications

Bachelor’s degree in Computer Science, Engineering, or related field preferred, or equivalent professional experience

Benefits

• Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Life, disability, and supplemental indemnity plans
• Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
• 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement