Channel Systems Engineer

Summary

Join Palo Alto Networks as a Channel Systems Engineer and become a crucial member of the sales team. You will build solutions and empower partners, fostering strong service practices and aligning relationships between partners and Palo Alto Networks. This role involves representing the company as a technical advisor, building excitement and support among partner sales and technical teams. You will travel, manage technical relationships with channel partners, deliver technical content, and achieve specific recruitment, enablement, and training objectives. The position requires strong technical skills, communication abilities, and experience in the cybersecurity industry. Success in this role will contribute significantly to the company's mission of protecting the digital way of life.

Requirements

• General understanding of local/national partner community, technology trends, and competitive landscape
• Fluent language skills in Portuguese, Spanish and English
• Experience working in a technical capacity with Service Providers / Telco's
• Strong communication and listening skills, including effective delivery of presentations
• Ability to write and speak clearly and precisely, and structure information logically for digestion
• Ability to ask questions to clarify situations before acting or making decisions
• An understanding of how to qualify partner needs to create accord
• Flexible and adaptable self-starter with strong relationship-building skills
• Intellectual curiosity, humility, accountability, and positive approach
• Experience as a SE or Systems Integrator
• Demonstrable experience with systems installation, configuration, and administration of routers/switches, UNIX/Linux and Windows-based systems (prior Active Directory/LDAP experience desirable)
• Experience emphasizing L2-L4 Networking (L2 Switching architectures including Spanning Tree, VLANs/trunking, IP routing including static routes, OSPF and BGP, route redistribution, L4 Load-balancing)
• Industry knowledge of security and network product and technology trends
• Knowledge of competitive solutions and selling strategies
• Experience selling, demonstrating, installing or troubleshooting network security products

Responsibilities

• Build solutions and enable the partner
• Work with a partner to build a strong services practice
• Align and build relationships between the partner and Palo Alto Networks
• Build joint value by demonstrating the partner’s strengths
• Represent the company as a technical advisor tasked with building excitement and support for the company with the partner’s sales and technical teams
• Travel and take ownership of the technical relationship with our channel partners to demo, train, enable, communicate with and continually engage technical partner team members by dedicatedly managing and delivering technical content and establishing relationships either onsite, online, and via telephone
• Have specific recruitment, enablement, training and communication objectives aligned with the objectives of the company
• Align partner needs and strategy with the value of Palo Alto Networks
• Provide product demos on all aspects of the Palo Alto Networks Platform
• Provide technical enablement and training to strategic/national partners
• Strategically position Palo Alto Networks with other technologies sold by partners
• Participate in partner business planning activities by supporting the development and execution of the partner technical business plan
• Facilitate the planning and preparation of partner Sales Engineers (SEs) in achieving Palo Alto Networks and industry certifications
• Oversee partner pre-sales activities, including competitive analysis, test plans, demos, proofs of concept, and RFPs
• Cross-communicate Palo Alto Networks and partner value propositions, especially between partner and Palo Alto Networks field SEs
• Understand and effectively present the Palo Alto Networks’ security platform
• Create, execute, and review a technical readiness plan with the CBM/regional sales team, including measurable achievements to track progress
• Provide localized technical training to partner’s pre-sales and post-sales technical resources
• Support product/service training of the partner sales teams
• Educate and promote the use of Palo Alto Networks support model and effective use of available resources
• Collaborate with the CBM/regional sales team on the development and management of the channel partner business plan and mutual action plans
• Understand and communicate the business advantages of a partnership with Palo Alto Networks
• Develop a strong understanding of Palo Alto Networks’ channel partner objectives

Preferred Qualifications

• Modern datacenter and public cloud infrastructure and technology
• Modern network threats and malware
• Network forensics and incident response
• Automation and orchestration tools and Endpoint security products technologies
• Relevant industry certifications – Eg. SANS, CISSP, CCIE, etc

Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
• Mental and financial health resources
• Personalized learning opportunities