Claims Manager

Summary

Join Coalition's Claims team as an experienced cyber claims adjuster, handling complex cyber, tech, and media policies. You will manage claims, collaborate with vendors (breach coaches, counsel), support the underwriting team, and liaise with partner carriers. The role involves analyzing liability and damage data, drafting coverage letters, identifying settlement opportunities, and providing data support to underwriters and business development. Coalition offers a remote-first, inclusive culture and excellent benefits. The ideal candidate possesses 3+ years of cyber claims adjusting experience and excellent communication skills. A Juris Doctor or Bachelor's Degree is preferred.

Requirements

• 3+ years of experience adjusting cyber claims is required
• Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a fast-paced, changing work environment
• Excellent communication and interpersonal skills
• Team-oriented with ability to excel in a collegial environment but work independently

Responsibilities

• Handle the intake of cyber events, including the coordination with breach counsel, forensic investigators and other vendors
• Evaluate full pending of claims in connection with the posting and recommending accurate reserves
• Maintain accurate file documentation/information in our claims system
• Analyze liability and damage data in connection with complex claims, maintain appropriate documentation
• Analyze insurance coverage issues
• Draft coverage letters
• Intelligently manage and track third-party vendors and service providers work and spend
• Maintain and develop relationships with brokers, various positions within an insureds’ business including: risk managers, general counsels, and a variety of vendors
• Identify settlement opportunities to maximize impact
• Collaborate in the defense and resolution of claims
• Provide data and analytic based-informational support to underwriters
• Provide support to business development with regard to marketing
• Liaise with partner carriers on a daily basis

Preferred Qualifications

Juris Doctor or Bachelors Degree is preferred

Benefits

• 100% medical, dental, and vision coverage
• Flexible PTO
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs like Headspace, Lumino, and more!
• Competitive compensation and opportunity for advancement